You will serve as a market and product expert focusing on three areas of engagement: clients, sales, and product. You will have a deep understanding of client workflows and the full suite of Bloomberg Industry Group solutions (Tax). As a customer facing product expert, you will collaborate closely with the sales and services teams and other teams across the company, to build and execute strategies that drive revenue and retention.
What you will do:
- Assist sales with qualifying opportunities, primarily to help determine how a current customer or prospect's critical business requirements align with products.
- Conduct business process reviews and analysis of client business requirements. Gather and document business requirements, discuss with clients and present back their requirements.
- Provide strategic client engagement support throughout sales process including, discovery support, technical product demonstrations, and market knowledge and insight
- Provide representation at conferences and events as product and industry expert
- Work with Sales leadership and other leaders across the organization to ensure product value is demonstrated to address institutional challenges
- Build strong relationships among internal stakeholders by providing insightful direction, options, and a plan for execution to improve productivity, competency, and revenue numbers.
- Coordinate efforts to innovate, develop, and improve demonstration and presentation skills.
- Work collectively with the solutions consulting team to map business and process requirements to clients, prospects, and internal stakeholders.
You need to have: - 3 to 5 years of relevant experience in Tax or Tax Technology sector.
- Ability to articulate value propositions and discuss key issues at multiple levels (C-level to end users).•
- Experience in synthesizing and presenting complex client, competitive and industry feedback to internal/external senior stakeholders, clients, and prospects.•
- Ability to convey complex ideas and solutions in a simple and concise way to audiences both large and small.•
- Demonstrated track record of success in providing pre-sales support or customer-facing consulting with documentation supporting results.
- 3 to 5 years' experience working in a customer-facing role preferably in a pre-sale or a consultant capacity
Compensation Range:$90,000.00-$115,000.00
Placement in the salary range will be decided upon completion of the interview process. Salary determination will be determined based on factors including but not limited to relevant experience, demonstrated skills related to the requirements of the role, education, certifications, and geographic location.
