Full Job Description
Join TELUS Health's Retirement & Benefits Solutions (RBS) team as a Solutions Architect, where you'll be the technical and strategic bridge between our sales team and some of Canada's largest employers.
**Our team and what we'll accomplish together**
You'll partner with Business Development Executives to design integrated pension and benefits solutions that transform how mid-to-large organizations manage employee wellbeing. This is a role where your expertise directly influences multi-million dollar deals and shapes the future of retirement and benefits administration for hundreds of thousands of Canadian employees.
**What you'll do**
- Partner with Business Development Executives throughout the sales cycle as the primary technical resource, leading discovery sessions, solution design workshops, and finalist presentations with prospects and benefits consultants
- Design and recommend integrated TELUS Health solutions across DC, DB, and HW platforms that seamlessly fit clients' existing HR, payroll, and benefits ecosystems
- Conduct gap analyses, business process design, and systems integration recommendations to articulate differentiated solution value for Canadian employers with 500-10,000+ employees
- Build trusted advisor relationships with HR, Finance, and IT leadership at prospect and client organizations
- Collaborate with Implementation Managers, Product Specialists, and Account Management teams to ensure smooth transitions from sales to delivery, while identifying product enhancement opportunities to inform the RBS roadmap
**What you bring**
- Bachelor's degree in Business, Finance, Information Technology, Human Resources, or a related field
- 8+ years of experience in solution architecture, system implementation, business analysis, or product development within Human Resources Outsourcing (HRO) or financial services
- 5+ years in HR or benefits service delivery with demonstrated experience across at least two of: DC retirement plans, DB pension administration, or HW benefits administration
- Working knowledge of DC retirement plan design, DB pension administration, actuarial processes, and employer-sponsored HW benefits programs in the Canadian market
- Understanding of HR, payroll, and benefits technology ecosystems and integration patterns
- Strong analytical and abstract thinking skills with the ability to manage multiple complex client engagements concurrently
- Outstanding presentation, written, and verbal communication skills - able to translate technical concepts into executive-level business value
- Proven ability to lead workshops and drive decisions without formal authority, while building trusted relationships with senior stakeholders
**Great-to-haves**
- Bilingualism in English and French (particularly valuable for engaging Quebec-based and bilingual market clients)
- Industry designations such as Certified Employee Benefits Specialist (CEBS) or Certified Financial Planner (CFP)
- Familiarity with TELUS Health or similar benefits administration platforms
