Solutions Architect - Retirement & Benefits Solutions

LifeWorks, Inc.$110K — $130K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Finance, Information Technology, Human Resources, or a related field
  • 8+ years of experience in solution architecture, system implementation, business analysis, or product development
  • 5+ years in HR or benefits service delivery with expertise in DC retirement plans, DB pension administration, or HW benefits
  • In-depth knowledge of Canadian DC retirement plan design and employer-sponsored benefits programs
  • Familiarity with HR, payroll, and benefits technology ecosystems
  • Strong analytical skills with the ability to manage multiple complex projects
  • Exceptional presentation and communication skills, translating technical details into business value

Responsibilities

  • Partner with Business Development Executives as a technical resource during the sales cycle
  • Design integrated pension and benefits solutions fitting clients' HR and payroll ecosystems
  • Conduct gap analyses and systems integration recommendations for Canadian employers
  • Build trusted advisor relationships with HR, Finance, and IT leaders
  • Collaborate with teams to ensure seamless transitions from sales to delivery

Benefits

  • Opportunity to influence multi-million dollar deals
  • Work on transformative solutions for employee wellbeing
  • Engage with Canada's largest employers
  • Collaborative and dynamic team environment
  • Potential for professional development and growth opportunities
Full Job Description
Join TELUS Health's Retirement & Benefits Solutions (RBS) team as a Solutions Architect, where you'll be the technical and strategic bridge between our sales team and some of Canada's largest employers.

Our team and what we'll accomplish together

You'll partner with Business Development Executives to design integrated pension and benefits solutions that transform how mid-to-large organizations manage employee wellbeing. This is a role where your expertise directly influences multi-million dollar deals and shapes the future of retirement and benefits administration for hundreds of thousands of Canadian employees.

What you'll do
  • Partner with Business Development Executives throughout the sales cycle as the primary technical resource, leading discovery sessions, solution design workshops, and finalist presentations with prospects and benefits consultants
  • Design and recommend integrated TELUS Health solutions across DC, DB, and HW platforms that seamlessly fit clients' existing HR, payroll, and benefits ecosystems
  • Conduct gap analyses, business process design, and systems integration recommendations to articulate differentiated solution value for Canadian employers with 500-10,000+ employees
  • Build trusted advisor relationships with HR, Finance, and IT leadership at prospect and client organizations
  • Collaborate with Implementation Managers, Product Specialists, and Account Management teams to ensure smooth transitions from sales to delivery, while identifying product enhancement opportunities to inform the RBS roadmap


What you bring
  • Bachelor's degree in Business, Finance, Information Technology, Human Resources, or a related field
  • 8+ years of experience in solution architecture, system implementation, business analysis, or product development within Human Resources Outsourcing (HRO) or financial services
  • 5+ years in HR or benefits service delivery with demonstrated experience across at least two of: DC retirement plans, DB pension administration, or HW benefits administration
  • Working knowledge of DC retirement plan design, DB pension administration, actuarial processes, and employer-sponsored HW benefits programs in the Canadian market
  • Understanding of HR, payroll, and benefits technology ecosystems and integration patterns
  • Strong analytical and abstract thinking skills with the ability to manage multiple complex client engagements concurrently
  • Outstanding presentation, written, and verbal communication skills - able to translate technical concepts into executive-level business value
  • Proven ability to lead workshops and drive decisions without formal authority, while building trusted relationships with senior stakeholders


Great-to-haves
  • Bilingualism in English and French (particularly valuable for engaging Quebec-based and bilingual market clients)
  • Industry designations such as Certified Employee Benefits Specialist (CEBS) or Certified Financial Planner (CFP)
  • Familiarity with TELUS Health or similar benefits administration platforms

About LifeWorks, Inc.

LifeWorks, Inc. Careers

Joining LifeWorks, Inc. presents an unparalleled opportunity to become part of a leading team dedicated to professional growth and innovation in the industry. LifeWorks, Inc. is renowned for its commitment to excellence and a culture that fosters diversity and leadership.

Explore Job Opportunities

LifeWorks, Inc. offers a variety of job opportunities that cater to a range of skills and professional interests. Whether seeking an entry-level position or a more senior role, LifeWorks, Inc. provides a platform for career advancement and personal development.

Internship Programs

Embark on a professional journey with LifeWorks, Inc. through its dynamic internship programs. These opportunities allow individuals to gain hands-on experience, enhance their resumes, and develop essential skills in a real-world setting. Internships at LifeWorks, Inc. are a stepping stone to full-time employment and a flourishing career.

Professional Growth and Benefits

LifeWorks, Inc. is dedicated to the professional growth of its team members, offering extensive training and development programs. Employees enjoy comprehensive benefits that support both their professional and personal lives, ensuring a well-rounded employment experience.

Inclusive Culture and Diversity

The company prides itself on a workplace culture rooted in diversity and inclusion. LifeWorks, Inc. believes that a diverse team inspires innovation and enhances problem-solving capabilities. Through diversity training and inclusive hiring practices, LifeWorks, Inc. ensures that all team members have the opportunity to contribute and succeed.

Networking and Leadership Development

LifeWorks, Inc. encourages its employees to engage in networking and leadership development activities. These initiatives are designed to build strong professional networks and develop the leadership skills necessary for career advancement within the company.

Innovation at LifeWorks, Inc.

At the forefront of innovation, LifeWorks, Inc. continually seeks to implement cutting-edge solutions and services. The team at LifeWorks, Inc. is composed of dedicated professionals who bring creativity and expertise to every project, driving the company's success in a competitive market.

Hiring Process

The hiring process at LifeWorks, Inc. is designed to identify and attract top talent. Candidates undergo a thorough interview process that assesses their skills, cultural fit, and potential for growth within the company. LifeWorks, Inc. values transparency and communication, ensuring that all applicants receive timely updates and feedback.

Career Opportunities Await

LifeWorks, Inc. is actively hiring and looking for motivated individuals who are ready to take their careers to the next level. Explore the open positions and find where your skills and passions align with the needs of LifeWorks, Inc.

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LifeWorks, Inc. is not just a company; it's a place where careers are nurtured, and futures are built. Join the team and be part of a community that values hard work, creativity, and a commitment to excellence.
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