Bachelor's degree in Sales, Marketing, Business Administration, or related field
2-5 years of experience in Services, Sales, Business Development, or similar roles
Strong understanding of financial principles and ROI calculations
Proficiency in Oracle or Salesforce/Quoting Tool
Excellent problem-solving and analytical skills
Responsibilities
Develop contractual agreements for Managed AV, QSR, and Drive Thru Services
Lead the entire deal lifecycle from assessment to delivery
Own opportunity qualification and ROI approval
Collaborate with senior account teams on business planning and pursuit strategies
Negotiate contracts and pricing with key partners
Design and deliver customer proposals for Mood Managed Solutions
Monitor competitor activities and adjust strategies accordingly
Benefits
Opportunity to work in a strategic role within a global team
Engagement in high-value contracts ranging from $5K to $10MM+
Exposure to diverse Managed Services offerings
Collaboration with senior leadership and cross-functional teams
Professional development opportunities in a dynamic environment
Full Job Description
General Summary:
The Solutions Architect - Managed Services is a strategic role within the Global Managed Services team responsible for developing and presenting complex contractual agreements for Managed AV Services, QSR Services, and Drive Thru Managed Services. This position leads the entire deal lifecycle from customer assessment through solution development, risk management, pricing strategy, contract negotiation, and transition to delivery. The Solutions Architect - Managed Services combines strong business acumen with technical understanding to create compelling value propositions that drive strategic long-term partnerships ranging from $5K - $10MM+ in contract value.
Essential Job Functions and Responsibilities:
Develop contractual Managed services including Managed AV Services, QSR Services and Drive Thru Managed Services, that drive strategic long-term value for our customers
Lead engagements throughout the deal lifecycle: customer assessment, solution development, risk assessment, deal pricing, and transition to delivery after deal closure
Owns Managed Services opportunity qualification, ROI Approval
Collaborates with senior account team to contribute to business planning activities and development of pursuit strategies
Holds accountability for the entire deal pursuit, covering project planning, assessment, solution, pricing, and business decisions
Design, Solution, Price and deliver customer proposal of all Mood Managed Solutions
Leads contract/price negotiations with key partners and facilitates cross-functional discussions to drive successful outcomes
Defines and presents the business case and value proposition in alignment with the customer's needs and the organization's capabilities
Demonstrates expertise in understanding acceptable decisions, pricing calculations, and delivery capabilities
Understands financial models, ROI calculations, and profit implications for different solution approaches
Monitors and analyzes competitor activities and adjusts strategies to maintain a competitive edge
Communicates with both internal and external stakeholders, leading sales presentations and driving the sales process
Interacts with internal and external teams to create proposals and respond to requests for proposals (RFPs)
Applies program/project management methods and processes to define, plan, track, and escalate to ensure successful pursuits
Ensures that services scope, pricing and terms / conditions set forth in contractual documents align with approved financials
Other duties as assigned by management
Required Travel:
If the job requires overnight travel, what percentage of time is spent away from home base? 25%
Essential Job Qualifications::
Bachelors degree in Sales, Marketing, Business Administration or other related discipline; 2-5 years work experience in Services, Sales, Business Development or related field.
Knowledge/Skills/Abilities:
Knowledge of corporate policies, products, market and processes
Understanding of business management principals and practices
Strong understanding of the full Sales process: Sales Prospecting, Presales, Sales Operations
Ability to work with and negotiate contracts along with complex deal pursuits and engagement
Able to manage time effectively
Strong understanding of financial principles, Software as a Service (SaaS), IT Services and Service Management, Business requirements and Solution Architecture practices
Strong understanding of internal processes, tools and usage of such tools in managing daily tasks
Organizational skills to manage workflow and tasks
Ability to participate or lead in projects for process, tools or quality improvement
Excellent problem-solving and analytical skills
Strong communication and interpersonal abilities
Proficiency working in Oracle or Salesforce / Quoting Tool
Ability to work independently and in a team environment
For further information about Mood Media, please visit www.moodmedia.com.
