As our first dedicated Solutions Architect for Integrations, you'll sit at the intersection of Sales and our post-sales Integrations team, ensuring every customer commitment is technically sound before a contract is signed. You'll be the person who turns vague integration requirements into clear, scoped blueprints that the implementation team can execute on day one.
What you'll do: - Partner with Account Executives in pre-sales cycles to uncover technical and operational pain points related to asset management, and maintenance support.
- Lead technical discovery conversations with prospects to understand their ERP, CMMS, EAM, and other enterprise systems that need to connect to MaintainX.
- Produce clear integration scope documents, data-flow diagrams, and effort estimates that serve as the authoritative handoff artifact to the post-sales team.
- Build and maintain a library of repeatable integration patterns, pre-built assets, and reference architectures to accelerate future deals.
- Represent integration feasibility and complexity in deal review and pricing conversations, flagging risk proactively to Sales leadership.
- Collaborate closely with the post-sales Integrations team to refine scoping templates based on what succeeds (and fails) in delivery, and communicate the upcoming pipeline.
- Deliver live demos and proof-of-concept integrations to prospects when required.
- Collaborate with Product, Engineering, Legal, and Product to advocate for prospect needs, accelerate deal velocity, and refine value messaging.
About you:- 4+ years of experience in a client-facing Solutions Engineering, Pre-Sales, Technical Consulting, or similar role.
- Deep familiarity with REST APIs, webhooks, OAuth, and modern integration patterns.
- Extensive hands-on knowledge of APIs, data flows, and systems architecture working across engineering teams and business stakeholders.
- Experience with iPaaS platforms (Workato, Boomi, MuleSoft, Zapier, or similar).
- Familiarity with SaaS delivery models, including onboarding, post-sale deployment, and customer success workflows.
- Experience with enterprise systems like ERP or EAM systems (SAP, Oracle, IBM Maximo, Infor, etc.).
- Proven ability to scope technical work and translate it into effort estimates.
What's in it for you:- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You'll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
