Solutions Architect

CoServe Global Solutions

• $110K — $130K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Strong interpersonal and presentation skills that inspire confidence.
  • In-depth knowledge of Cisco products essential.
  • Bachelor's degree or equivalent experience required.
  • CCIE certification is highly preferred.
  • Extensive experience in Service Provider technologies, Multi-Service, Enterprise routing/switching, Collaboration, Virtualization, Security, or Wireless required.
  • Familiarity with competitive solutions and their offerings in the specialization area.
  • Strong written and verbal communication skills, including negotiation and presentation capabilities.
  • Proven ability to work effectively both independently and as part of a team.

Responsibilities

  • Manage relationships with direct customers and partners for assigned accounts.
  • Assist in creating formal plans and proposals for opportunities.
  • Provide technical and consultative support, including sales assistance.
  • Deliver technical presentations to customers, partners, and prospects.
  • Collaborate with technology teams to integrate new products and technologies.
  • Maintain expertise in relevant competitive products and services.
  • Contribute as a subject matter expert on Virtual Teams, offering consultative support to peers.

Benefits

  • Opportunity to work closely with Account Executives in a technical capacity.
  • Engaging and consultative work environment with a focus on customer relationships.
  • Access to opportunities for professional development and skill enhancement.
  • Involvement in innovative projects that define company product offerings.
Full Job Description
Job Description

Job Description

The Solutions Architect serves as a partner with our Account Executives in a technical role within our Engineering department. The SA's primary role is to seek out and analyze customer business needs within the commercial and enterprise customers then go to market and match those to the company's technical capabilities. Engaging consultatively, the SA will showcase the company's architectural advantage by designing and configuring technical solutions to meet customer goals, explaining and demonstrating features and benefits.

Duties and responsibilities for the SA include:
  • Manage direct customer and partner relationships for the assigned account
  • Assist with the development of formal plans and proposals for assigned opportunities
  • Provide technical and consultative support (which could also include sales support)
  • Perform technical presentations for customers, partners and prospects
  • Work with technology teams to bring new products and technologies to company
  • Maintain expertise in relevant competitive solutions, products and services
  • Actively participate as a subject expert on assigned Virtual Teams and provide consultative support in their area of specialization to other SA's and System Engineers


Qualifications
Required Skills
  • In addition to technological aptitude and the ability to learn quickly and stay current, the ideal candidate's interpersonal, presentation and troubleshooting skills evoke passion and confidence.
  • Cisco product knowledge is a must
  • Bachelor-level relevant educational qualification or equivalent
  • CCIE certification highly desirable
  • In-depth knowledge and strong operating experience in more than one of the following areas of specialization: Service Provider technologies, Multi-Service (Voice and Video), Enterprise routing/switching, Collaboration (Unified Communications), Virtualization (Data Center), Security, Wireless
  • Knowledge of relevant solution sets, product line specifications, performance criteria and applications.
  • Competitive knowledge (in their area of specialization) including solution, technology and product offerings.
  • Understanding and ability to articulate company, competitors, technologies, solutions, product strengths, weaknesses, opportunities and threats.
  • Excellent written and verbal communication, listening, negotiation and presentation skills.
  • Ability to work effectively and independently able to add value as a team member


Required Experience
  • 7+ years-related industry experience


Additional Information

This is an opportunity we are looking to hire for ASAP! Please send in your resume immediately if you are interested.

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