Bachelor's degree in a technical field or related work experience.
At least 10 years of professional Pre-sales experience in technical sales or customer-facing roles in the SaaS industry.
Proven track record in presales or technical sales within SaaS.
Strong technical understanding of complex product integration.
Excellent communication and presentation abilities.
Capable of working independently and as part of a team in a dynamic environment.
Experience in MDM/UEM is advantageous.
Responsibilities
Engage potential clients to identify their business needs and issues.
Conduct thorough needs analysis to align our product offerings.
Deliver engaging and informative product demonstrations to illustrate features.
Tailor demonstrations to meet specific customer requirements.
Deeply understand technical aspects and product integration in various IT environments.
Liaise with product development to stay updated on features and upgrades.
Offer technical support during the sales process alongside the sales team.
Benefits
Collaborative work environment with sales and product teams.
Opportunity to influence product direction based on customer feedback.
Access to ongoing professional development and training.
Strong relationships with key industry stakeholders.
Exposure to various technology integration challenges.
Full Job Description
Job Overview:
As an Solution Engineer, you will be a key player in shaping the success of our product by collaborating with the sales and product development teams. You will be responsible for understanding customer needs, presenting product demonstrations, and showcasing the value of our product.
Responsibilities:
Engage with potential clients to understand their business requirements and challenges.
Conduct a thorough needs analysis to align our product with customer needs.
Conduct compelling and informative product demonstrations to showcase the features and benefits of our solution.
Customize demonstrations to address specific customer requirements and pain points.
Develop a deep understanding of the technical aspects of our product and its integration with diverse IT environments.
Collaborate with the product development team to stay informed about the latest features and updates.
Work closely with the sales team to provide technical expertise during the sales process.
Collaborate with the marketing team to develop and enhance sales collateral and presentations.
Build and maintain strong relationships with key stakeholders, including IT decision-makers.
Address customer inquiries and concerns during the presales process.
Stay informed about industry trends, competitor products, and market demands.
Provide feedback to the product development team based on customer interactions.
Requirements:
Bachelor's degree in a relevant technical field or equivalent work experience.
Minimum 10+ years of professional Pre-sales experience required specifically in technical sales or a similar customer-facing role within the SaaS industry, with a strong focus on complex structured products.
Proven experience in presales, technical sales, or a similar customer-facing role within the SaaS industry.
Strong technical acumen and the ability to understand and articulate complex technical concepts.
Excellent communication and presentation skills.
Ability to work independently and collaboratively in a fast-paced environment.
Prior experience in the MDM/UEM (Unified Endpoint Management) domain is a plus.
