Job Description: Solution Architect Role OverviewAre you ready to build on the bleeding edge of enterprise cloud and AI? As a
Solution Architect (SA) for
Iron Mountain InSight® DXP, you are joining a high-energy team operating with the speed, grit, and innovation of a hyper-growth tech startup-backed by the scale of a global industry powerhouse.
Your mission is to ensure enterprise customers successfully build, deploy, and scale critical unstructured data and AI workloads on InSight® DXP. Operating as the essential bridge between solution design and production build, you won't just draw diagrams-you will get hands-on in the code, tuning extraction models, constructing automated pipelines, and benchmarking non-functional requirements (NFRs) across complex cloud environments.
This isn't a passive maintenance role. As a frontline builder solving real-world customer deployment friction, you will actively test platform limits, build reusable blueprints, and partner directly with R&D to help define the
InSight® DXP capabilities of tomorrow.
What You'll Do (Core Responsibilities)1. Architectural Design & Workload Delivery- End-to-End Solution Design: Lead architectural design and hands-on implementation of custom enterprise use cases, ensuring platform scalability, security, and performance.
- Data Pipeline & Workflow Orchestration: Architect and build automated ingestion data pipelines, custom API connections, and intelligent document processing (IDP) workflows operating flawlessly at scale.
- Extraction Model & HITL Optimization: Configure and tune machine learning models, Document AI extraction pipelines, and Human-in-the-Loop (HITL) validation workflows for accuracy and speed.
2. Production Readiness & Non-Functional Requirements (NFRs)- Performance & Latency Benchmarking: Guarantee system throughput and p95 processing latency limits against strict customer NFRs before handing solutions over to post-sales execution.
- Security & High Availability Architecture: Ensure architectures adhere to strict enterprise security standards, high availability (HA), disaster recovery (DR), and multi-tenant data isolation parameters.
- Reusable Blueprint Development: Develop version-controlled code repositories, reusable integration patterns, and standardized solution topology blueprints.
3. Customer Enablement & Field Feedback Loop- Developer Mentorship & Alignment: Work side-by-side with customer developers and system integrator (SI) teams, guiding cloud migrations and mentoring engineering staff on platform best practices.
- Pre-Sales Technical Execution: Partner with account teams to conduct technical pitches, execute Proof of Concepts (PoCs), and eliminate complex technical deployment friction.
- Co-Defining Tomorrow's Roadmap: Relay real-world technical edge cases, model performance data, and builder feedback directly to Core Engineering to drive next-generation platform features.
What You'll Bring (Qualifications & Technical Depth)- 5+ years of experience in Solutions Architecture, Data Engineering, or Software Engineering supporting enterprise cloud platforms.
- Hands-on Scripting Proficiency: Active experience in Python, Bash, SQL, and REST/GraphQL API integration development.
- Cloud & Data Stack Expertise: Strong technical background in GCP or Azure infrastructure, MongoDB/PostgreSQL, and cloud-native serverless architecture.
- AI/ML & IDP Mastery: Deep practical understanding of document classification, OCR/ICR extraction, schema design, and model fine-tuning.
- Startup Growth Mindset: Thrives in fast-paced environments with a bias for action, creative problem-solving, and continuous learning.
What We Offer- Location: Fully remote work
- Day-One Benefits: Enjoy comprehensive health, wellness, and retirement plans with robust benefits starting on your first day of employment.
- Empowering Your Balance: Flexible vacation plan and flexible schedules to support your personal and professional well-being.
- Continuous Career Development: Elevate your skills through ongoing training, corporate learning resources, and internal advancement opportunities on a global scale.
- Compensation & Care: Competitive salary commensurate with your experience, paired with a comprehensive company-wide benefits package.
Reasonably expected salary range: $107,500.00 - $143,300.00
Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.Category: Sales
