Exceptional critical thinking and analytical skills
Experience in healthcare billing or operations, especially institutional and provider billing
Preferred project management experience with large healthcare organizations
Excellent organizational skills for managing multiple projects
Strong written and verbal communication skills
Responsibilities
Oversee and manage all aspects of project implementation
Support client project success criteria and goals
Define and communicate project plan updates
Manage project status, issues, and risk reporting
Act as primary client contact for project issues
Coordinate project team resources and deliverables
Deliver monthly internal project status reports
Document client setup information for transition
Benefits
Competitive total rewards package
Customizable benefits with 3 health plans and HSA company match
Generous paid time off starting at 3 weeks plus 13 paid holidays
Paid parental leave including maternity and paternity
Education assistance and free LinkedIn Learning access
Free mental health and family planning programs
401(K) with company match
Pet insurance and employee resource groups
Full Job Description
ABOUT THIS POSITION
The Strategic Project Manager is responsible for the successful implementation of Waystar solutions by leading the team and the client project team. This engagement begins with the sales transition to implementation, the move to production and the transition of the solution and client to the Waystar Enterprise Support Team. Individuals in this position are expected to have or develop a specific knowledge of Waystar's business, industry, and operations, including an intimate understanding of healthcare specific billing requirements, reimbursement, enrollment, and patient billing and payments. The successful candidate will also have the opportunity to interact with some of the largest, most successful and prestigious Healthcare Enterprise organizations in the U.S.
WHAT YOU'LL DO
Oversee and manage all aspects of the project implementation; including product solutions and associated revenue
Understand and support the client project success criteria and goals
Define and communicate project plan updates to the Waystar team and client project manager
Manage project status, issue list, and risk management reporting
Act as primary contact to the client for project and milestone issues
Coordinate Waystar project team resources and deliverables
Deliver monthly internal project status report out
Coordinate monthly strategic review sessions with client and Waystar leadership
Document client set-up information and specifics for the Transition Document
Perform other duties and /or projects as assigned by management within the area of responsibility
WHAT YOU'LL NEED
Bachelor degree is required
Exceptional critical thinking and analytical skills
Healthcare billing or healthcare operations experience required preferably institutional and provider billing knowledge
Project management experience working with large healthcare organizations preferred
Excellent Organizational skills with the ability to juggle multiple projects concurrently
Excellent written and oral communication skills required. Must be able to clearly and effectively communicate the results of implementations with team members, clients, and vendor partners
WAYSTAR PERKS
Competitive total rewards (base salary + bonus, if applicable)
Customizable benefits package (3 medical plans with Health Saving Account company match)
We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
Education assistance opportunities and free LinkedIn Learning access
Free mental health and family planning programs, including adoption assistance and fertility support
401(K) program with company match
Pet insurance
Employee resource groups
About Waystar
Waystar is a healthcare technology company that simplifies and unifies the revenue cycle with innovative technology that allows clients to collect more with less cost and less stress. The company's cloud-based platform streamlines workflows, improves financials and reduces administrative waste for healthcare providers. Waystar's technology automates the entire revenue cycle, from patient access to reimbursement, for more than 450,000 healthcare providers across the United States. The company was formed in 2017 through the merger of Navicure and ZirMed.
