Software Solutions Product Manager
Description -About the RoleThis role is responsible for defining, delivering, and scaling customer-centric software solutions within a global ecosystem. The Product Manager owns the product strategy, customer experience, and lifecycle performance, ensuring solutions solve real customer problems, drive adoption, and deliver measurable business outcomes.
Key Responsibilities- Own product strategy and vision Define and evolve the product vision, strategy, and roadmap for software solutions, grounded in deep customer insights, market trends, and business priorities.
- Champion the customer experience Lead customer discovery, segmentation, and journey mapping to ensure solutions are intuitive, valuable, and aligned to real user needs across segments and use cases.
- Drive software product lifecycle Own end-to-end lifecycle from concept through launch, adoption, and optimization; continuously refine the product based on usage data, feedback, and evolving customer needs.
- Lead customer-centric go-to-market Translate product value into clear positioning, messaging, and use cases; partner with cross-functional teams to deliver launches that resonate with target customers and drive engagement.
- Define and track product success Establish KPIs tied to customer adoption, engagement, retention, and satisfaction; implement mechanisms to monitor performance and inform product decisions.
- Deliver data-driven improvements Lead closed-loop analysis of product usage, customer feedback, and business performance; prioritize and execute improvements that increase value realization and growth.
- Collaborate across the ecosystem Partner closely with engineering, design, marketing, sales, and partners to deliver cohesive, high-quality software experiences across devices, platforms, and channels.
- Enable customer-facing teams Equip sales and support teams with clear product narratives, use cases, and training to effectively communicate value and improve customer outcomes.
- Support strategic customer and partner engagement Engage with key customers and partners to validate solutions, gather insights, and identify opportunities to expand adoption and deepen relationships.
- Lead with influence and ownership Drive complex, cross-functional initiatives with strong accountability; mentor team members and influence stakeholders to align on customer-first, product-led decisions.
Qualifications- Bachelor's or advanced degree in Business, Engineering, Design, or related field, or equivalent experience
- 7-10 years of experience in software product management or related roles
- Proven track record delivering customer-centric software products in global, cross-functional environments
- Experience working within SAFe Agile processes and cross-functional product delivery teams
Core Skills- Product strategy and roadmap development
- Customer research, segmentation, and journey design
- Software product lifecycle management
- Data-driven decision making and analytics
- Go-to-market strategy for software products
- Cross-functional leadership and stakeholder alignment
- SAFe Agile processes and product delivery
- Customer experience optimization and retention strategies
Leadership Capabilities- Strong customer-first mindset with product intuition
- Strategic thinker with execution discipline
- Clear communicator and storyteller
- Results-driven with end-to-end ownership
- High learning agility and adaptability
Impact & Scope- Directly impacts customer experience, product adoption, and revenue growth
- Drives alignment across product, engineering, and go-to-market teams
- Shapes the evolution of software solutions within a broader ecosystem
Complexity- Navigates ambiguous problem spaces requiring deep customer understanding and trade-off decisions
- Balances short-term delivery with long-term product vision across multiple stakeholders
Pay & Benefits
The pay range for this role is $105,050 to $161,800 USD annually with additional
opportunities for pay in the form of bonus and/or equity (applies to United
States of America candidates only). Pay varies by work location, job-related
knowledge, skills, and experience.
Benefits:
HP offers a comprehensive benefits package for this position, including:
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including;
- 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave
- US benefits overview https://hpbenefits.ce.alight.com/
The compensation and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time,
with or without notice, subject to applicable law.
Job -Marketing
Schedule -Full time
Shift -Shift 1, 0% premium (United States of America)
Travel -Relocation -Yes
