Software QA Engineer L4

frontdoor, Inc.

• $103K — $120K *
US-AnywhereRemote in United States
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of hands-on experience in functional testing and defect management.
  • Proficient in UI test automation and automation frameworks.
  • Experience with REST APIs and protobuf-based services testing.
  • Skilled in designing and building automation frameworks integrated into CI/CD pipelines.
  • Strong problem-solving skills and programming proficiency in Java or similar languages.
  • Knowledge of SQL and data validation techniques.
  • Understanding of Software Testing Life Cycle (STLC) and Defect Life Cycle processes.

Responsibilities

  • Design and develop comprehensive test strategies for various testing types.
  • Create and maintain test cases linked to business and technical requirements.
  • Investigate and analyze software defects using application behavior and logs.
  • Enhance automated test suites and frameworks to boost testing efficiency.
  • Collaborate with stakeholders to embed quality in all releases.
  • Identify improvements in testing processes and advocate for best practices.
  • Monitor testing progress and maintain communication on quality metrics.

Benefits

  • Holistic benefits package including medical, dental, and vision insurance.
  • Life and disability insurance coverage.
  • 401(k) matching and employee stock purchase options.
  • Programs for weight loss and smoking cessation.
  • Support for continuous learning and professional development opportunities.
Full Job Description
Responsibilities

Summary: As a Quality Engineer (QE), you will partner closely with Product Managers, Developers, and cross-functional teams to ensure the delivery of high-quality, reliable, and scalable software solutions. You will play a key role in validating product functionality, performance, and user experience through a combination of manual and automated testing practices.

 

The ideal candidate is passionate about quality engineering, automation, and continuous improvement. They possess strong analytical and communication skills, thrive in a collaborative environment, and are committed to driving testing excellence and quality standards across the organization.

 

Responsibilities:  

  • Design, develop, maintain, and execute comprehensive test strategies, including functional, smoke, regression, integration, and performance testing.
  • Create and maintain test cases with clear traceability to business requirements and technical specifications.
  • Investigate, troubleshoot, and analyze software defects by reviewing application behavior, logs, and system integrations.
  • Develop, maintain, and enhance automated test suites and frameworks to improve test coverage and efficiency.
  • Collaborate with Product Managers, Developers, and other stakeholders throughout the software development lifecycle to ensure quality is built into every release.
  • Identify opportunities to improve testing processes, tools, and methodologies, and drive quality engineering best practices.
  • Monitor, analyze, and communicate testing progress, quality metrics, and release readiness to stakeholders.
  • Contribute to test data management, environment setup, and CI/CD pipeline integration.
  • Mentor team members and promote a culture of quality, innovation, and continuous learning.
Qualifications

Required Skills:    

  • Strong hands-on experience in functional testing, including test planning, test case design, execution, and defect management.
  • Proven experience with UI test automation and a solid understanding of automation frameworks and best practices.
  • Experience testing REST APIs and protobuf-based services, including automation of API test scenarios.
  • Demonstrated ability to design and build test automation frameworks and integrate them into CI/CD pipelines.
  • Strong programming and problem-solving skills, with proficiency in Java preferred (other modern programming languages are also considered).
  • Working knowledge of relational databases, SQL, and data validation techniques.
  • Solid understanding of Software Testing Life Cycle (STLC) and Defect Life Cycle processes.
  • Experience working in Agile/Scrum development environments.

 

Preferred Skills:    

  • Experience with performance testing, load testing, and DevOps practices.

  • Foundational knowledge of Agentic AI, Retrieval-Augmented Generation (RAG), and their applications in software quality engineering and testing.

  • Experience testing AI-enabled applications, machine learning models, or intelligent systems.

  • Salesforce Administration expertise, including user management, security and access controls, reports and dashboards, workflow automation, and platform configuration.

  • Knowledge of cloud platforms and modern software delivery practices.

 

What We're Looking For:

  • A self-motivated and results-oriented professional who takes ownership and drives quality initiatives.

  • A collaborative team player with excellent communication and stakeholder management skills.

  • A continuous learner who stays current with emerging technologies, automation trends, AI innovations, and quality engineering best practices.

  • Someone who is passionate about elevating product quality and delivering exceptional customer experiences.

Other/State Specific

This role pays between $103,000/Yr  to $120,000/Yr, and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.

 

At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.

 

Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.

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