Immigration sponsorship is not available for this position
Responsibilities:- Implement the sms chat channel for Zoom Contact Center.
- Assess the task from PM/UX and give feedback from a technical perspective.
- Perform DB/Architecture design.
- Implement test scripts for backend API.
- Troubleshoot production issues and perform fix or enhancement.
- Implement scheduled call back related features.
- Design and implement service monitoring system.
What we're looking for:- Requires a Master's degree in Computer Science, Management and Systems, a related field, or a foreign degree equivalent.
- Must have 1 year of experience in job offered or related occupation.
- Must have 1 year of experience in Core Java; Java sprint Boot; AWS - Amazon Web Service; Restful API; Microservice Framework; Kubernetes; Database SQL; and Python.
- Telecommuting work arrangement permitted: position may work in various unanticipated locations throughout the U.S.
- Position does not require domestic or international travel.
Salary Range or On Target Earnings:Minimum:
$187,741.00
Maximum:
$187,741.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.