Essential Job Functions- Own the day-to-day design, delivery, and operation of the platforms above, balancing delivery speed against long-term maintainability and reliability.
- Define and evolve the "paved path" for other engineering teams: reusable Terraform modules, Dev Container templates, CI/CD workflows, and golden-path patterns that reduce toil and enforce good defaults.
- Set and uphold engineering standards for testing, reliability, security, observability, secrets handling, and feature-flag hygiene across the organization.
- Build and improve observability in Grafana and incident workflows in Incident.io so issues are caught early and resolved with durable fixes.
- Curate and grow the internal AI skill marketplace - setting quality and safety standards, reviewing submissions, and helping teams find and build the right skills for their work.
- Mentor Engineer I and II teammates and provide high-signal code and design reviews, with particular attention to platform and cross-team impact.
- Partner with product and design to shape scope, surface risks, and plan realistic roadmaps.
- Lead incident response for platform-level and cross-service issues, and drive durable fixes and prevention rather than one-off patches.
- Champion developer experience - reducing friction, onboarding time, build/deploy times, and cognitive load for engineers building on the platform.
Physical Requirements- Job may require extended sitting or standing, use of standard office equipment.
- Job requires the ability to use vision, adjust focus and work on a standard computer screen.
- Use of audio-visual equipment is required.
- Job may require punctual attendance and regular presence on-site at the assigned work location.
Education & Experience- Bachelors Degree in Computer Science or related field or equivalent experience.
- 5+ years of professional software engineering experience, with meaningful time spent on platform, infrastructure, or systems-level engineering.
Other Skills and AbilitiesDeep backend expertise and full-stack fluency; mastery of C#/F# on .NET Core, minimal APIs, background hosted services, and serverless (AWS Lambda, Azure Functions). Hands-on experience with Terraform for infrastructure-as-code, including designing reusable modules/templates for other teams to consume; strong GitHub fluency including repo/branch governance and GitHub Actions CI/CD. Strong command of relational data (SQL Server, Oracle, PostgreSQL) and event-driven messaging (Kafka, Azure Service Bus). Practical experience with secrets management (Doppler or equivalent), feature flagging/progressive delivery (LaunchDarkly or equivalent), Dev Containers or comparable local environment tooling, and dashboards/alerting in Grafana or comparable tools. Proven ability to design and operate systems other engineers build on, and to align a team behind technical decisions; familiarity with incident management tooling and process (Incident.io or equivalent) and interest or hands-on experience with internal AI tooling ecosystems, such as building, curating, or governing a marketplace of reusable AI skills/agents.
- Designs reliable systems others build on and raises the engineering bar for the team.
- Thinks Analytically: weighs the costs, benefits, risks and chances for success when making a decision.
- Is Proactive: takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
- Focuses on Performance: holds self and others accountable to meet commitments.
- Collaborates: builds partnerships internally and externally to meet shared objectives.
- Influences: gains support for ideas and proposals through clear, audience-aware communication.
CERTIFICATIONS AND LICENSES- Professional certification may be required in some cases
