As Software Engineer III and key player in our mission to combat financial crimes, you will be at the forefront, providing top-notch engineering support for our cutting-edge suite of fraud/AML products. You will work closely with our primary support team, researching and diagnosing customer technical issues and delivering code for resolutions which delight our customers. But that's not all-your creativity will shine as you contribute to operational process improvements, crafting software enhancements and automation that takes our implementation and product support to the next level.
This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Overland Park, KS; Springfield, MO; Monett, MO; Louisville, KY; Charlotte, NC; or Birmingham, AL.
All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. This position is not eligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.).
What you'll be responsible for:
• Completing product research, bug verification, and bug resolution
• Performing system analysis and programming activities which may require researching and timely, effective, and quality delivery of software into production
• Automating and streamlining operational workflows
• Collaborating with QA team to ensure timely delivery of high-quality products
• Considering how code changes will affect end users and support personnel
• Adhering to documented departmental and corporate standards
• May represent team in cross-team meetings and discussions
• May perform other job duties as assigned
What you'll need to have:
• Minimum of 4 years of experience in C# or Java software development
• Experience with database technologies (SQL Server, PostgreSQL)
• Experience working with bank or financial data and data relationships
• Experience with Azure Data Factory or SQL Server Integration Services or other similar cloud technologies.
• Experience in a customer-facing or customer service role.
What would be nice for you to have:
• Bachelor's degree in Software Engineering or Computer Science.
• Experience with GitHub / Azure DevOps.
• Experience in Agile or Scrum environments.
• Experience with network troubleshooting.
• Experience working with operations and/or implementations teams.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.
