OpenAI

Software Engineer, API Frontiers

OpenAI$150K — $180K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience with backend services or developer-facing APIs in production
  • Strong skills in software engineering, especially in distributed systems and concurrency
  • Capability to diagnose production issues using observability metrics
  • Excellent product judgment and empathy towards developers
  • Proven track record of managing ambiguity in technical challenges from inception to delivery
  • Strong communication skills for collaboration across teams
  • Familiarity with Rust, streaming protocols or long-running workflow systems is a plus

Responsibilities

  • Design, build, and maintain APIs and backend services for developers
  • Collaborate with cross-functional teams to define API behavior and ensure safe launches
  • Develop capabilities for agent workflows including task delegation and context sharing
  • Enhance reliability for long-running requests regarding timeouts and streaming
  • Optimize request-processing performance through profiling and efficient coding
  • Transform developer feedback into actionable insights for product improvements
  • Oversee staged rollout processes and manage production issue resolutions

Benefits

  • Opportunity to work with cutting-edge AI technologies
  • Collaborative environment with cross-functional teams
  • Focus on safety and performance in API development
  • Involvement in improving real-time product capabilities
  • Exposure to diverse technical challenges and ownership of solutions
Full Job Description
About the Team

API Frontiers turns OpenAI's frontier models into production APIs that developers can use to build reliable products and agents. We own the core path connecting models to developers through the Responses API, with a focus on safety, reliability, and speed. Working closely with Research, Safety, Codex, and other API teams, we bring new model capabilities into production and improve them through developer feedback.

About the Role

We are looking for a backend software engineer to build and operate the services behind the Responses API. You will shape API behavior, bring new capabilities from research into production, and make long-running agent workflows dependable and fast. The work combines distributed systems engineering with product judgment: designing useful developer interfaces, managing staged rollouts, and following production issues through to durable fixes.

In this role, you will:
  • Design, build, and operate APIs and backend services that bring frontier model capabilities to developers.
  • Partner with Research, Safety, Codex, and API teams to define API behavior and deliver safe, staged launches.
  • Build API capabilities for agent workflows, including task delegation, context sharing, and parallel execution.
  • Strengthen long-running request reliability across timeouts, cancellation, streaming, and background execution.
  • Improve request-processing performance and tail latency through profiling, efficient systems code, and persistent connections.
  • Turn developer feedback and production failures into better observability, diagnostics, and lasting product improvements.

Your background might look something like:
  • 5+ years of experience building and operating backend services or developer-facing APIs in production.
  • Strong software engineering fundamentals, with practical knowledge of distributed systems, concurrency, and asynchronous execution.
  • Ability to diagnose production failures and performance bottlenecks using observability data and profiling.
  • Product judgment and developer empathy, with a track record of translating complex capabilities into clear, dependable APIs.
  • Experience taking ownership of ambiguous technical problems, from defining an approach through shipping and improving the result.
  • Clear communication and effective collaboration across engineering, research, product, and safety disciplines.
  • Experience with Rust, streaming protocols or WebSockets, or long-running workflow systems is a plus.


About OpenAI

OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit OpenAI Inc. The company was founded in 2015 by a group of technology leaders, including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, and John Schulman. OpenAI's mission is to develop and promote friendly AI for the betterment of humanity. The company has developed a number of cutting-edge AI technologies, including GPT-3, a language processing system that can generate human-like text. OpenAI has received funding from a number of high-profile investors, including LinkedIn co-founder Reid Hoffman and venture capitalist Peter Thiel.
Learn more about OpenAI
Size
100 employees
Industry
Founded
2015

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