The purpose of this position is to lead a team to design, troubleshoot, and optimize the City's software programs and products, by monitoring applications, resolving issues, and analyzing and implementing applicable trends.
Essential Duties and Responsibilities: - Oversees the administration, support, enhancement, integration, and continued development of the City's Workday Enterprise Resource Planning (ERP) environment and related business system.
- Applies knowledge of software architecture to manage software development tasks associated with developing, debugging and designing software applications and operating systems and databases according to provided design specifications.
- Builds enhancements within an existing software architecture and suggests improvements to the architecture.
- Ensures appropriate operational planning is effectively executed to meet specifications.
- Manages a team that designs, develops, troubleshoots, and debugs software programs for databases, applications, tools, networks etc.
- Supervises personnel by prioritizing and assigning work, conducting performance evaluations, ensuring adequate staff training, compliance with operation standards and adherence to policies and procedures, maintaining a safe work environment, and making hiring, termination, and disciplinary recommendations.
Supplemental Functions: - Performs other similar duties and projects as required.
Job Specifications and Qualifications: Knowledge: - Advanced programming
- Software design, debugging, documentation & testing
- Software development fundamentals
- Department and City policies & procedures.
Licensing and Certifications: - Valid North Carolina Driver's License.
- Oracle MySQL Certified preferred
- GIS Certification preferred
PLEASE NOTE: Applicants must meet the City's criteria for an acceptable driving record.
Working Conditions / Physical Requirements: - Positions in this class require: vision, hearing, fine dexterity, sitting, talking, standing, walking, lifting, carrying, reaching, handling, kneeling, crawling, pushing/pulling, climbing, foot controls, balancing, crouching, twisting.
- Sedentary Work: Exerting up to 10 pounds occasionally or negligible weights frequently; sitting most of the time.
Required Skills - Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Ability to explain technical issues to technical and nontechnical staff and customers.
- Strong analytical and problem-solving skills.
- Superior understanding of computer and networking hardware and software systems.
- Excellent time management skills.
- Proficient with Microsoft Office Suite and related applicable software.
- Analytical Capability
- Project Management
- Learning Agility
- Software execution Capability
- Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
Required Experience - Bachelor's Degree in Computer Science, Information Technology, Geographic Information Systems, Software Development, or other related field of study from an accredited college or university, with at least five (5) years of relevant and supervisory experience; or the City may consider an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
- Municipal government experience preferred
Please be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted. If multiple applications are submitted to an individual position, only the most recent application received prior to the posting closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date.
The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position.
Tracking Code 3-4160-3-001
Closing Date 10/15/26
