Amazon

Software Development Engineer, FinTech/Customer Service Tech

Amazon • $121K — $180K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1+ years of professional software development experience (non-internship)
  • Proficient in at least one programming language
  • Experience designing and delivering services at scale
  • Familiar with software engineering best practices and agile methodologies
  • Strong problem-solving skills for ambiguous challenges
  • Collaborative team player for delivering high-quality solutions
  • Basic knowledge of security concepts and their application

Responsibilities

  • Develop and test software components for a leading audiobook provider
  • Collaborate closely with an agile engineering team to write scalable code
  • Engage with stakeholders to design and deliver customer-centric software
  • Utilize technology to solve problems and ensure timely code delivery
  • Clarify technical requirements and assess development estimates independently
  • Conduct code reviews, providing constructive feedback to peers
  • Mentor developers to foster growth and understanding in technical subjects
  • Drive continuous improvement in software quality and product maintainability

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • 401(k) matching program
  • Paid time off
  • Parental leave
  • Comprehensive mental health support
  • Flexible spending accounts
  • Adoption and surrogacy reimbursement coverage
Full Job Description


ABOUT THIS ROLE

As a Software Development Engineer, it's up to you to define, design and refine the tech that keeps us one step ahead of listeners. Anticipate. Innovate. Bring challenging ideas and we'll support you with the latest tech, tools, and systems that you need to succeed. We pride ourselves on our ability to imagine and invent solutions to problems of the future. You'll be essential in this forward-thinking approach to development. Together with the team, you'll build and maintain our platform to bring thousands of stories to millions of listeners and unleash the power of the human voice.

ABOUT THE TEAM

We build the tools, AI agents, and platforms that power how Audible serves every person who interacts with us - listeners, creators, agents, and internal stakeholders alike. On the FinTech side, we build the workflows that publish content, support content providers, and deliver essential information to legal and financial stakeholders. On the Customer Service Technology side, we build the AI-powered self-service experiences, agent consoles, help centers, and policy-enforcement systems that let listeners resolve issues in a single conversation and give creators a unified support model. Across both teams, the mission is the same: guarantee the right result reaches the right person, on the right surface, every time.

ABOUT YOU

If you're a dedicated problem solver, this is the role for you. Identifying and overcoming challenges is at the heart of everything you do; whether it's looking ahead to our listeners problems, or analyzing every inefficiency, you thrive when you strive for perfection. We look for people who take responsibility, who feel the pride in a job well done and see every failure as an opportunity to learn. With a knowledgeable team around you, and opportunities to challenge yourself, it's a perfect environment to develop and apply your new skills.

As a Software Development Engineer, you will...

- Develop, and test software components and applications for a leading global provider of audiobooks

- Collaborate on an agile engineering team, writing scalable and maintainable code and influencing team decisions

- Collaborate with stakeholders to envision, design, develop, test, and launch customer-centric software solutions

- Utilize technology to tackle challenging problems and deliver high-quality code on schedule

- Demonstrate proficiency in a wide range of data structures and algorithms, applying them effectively

- Independently clarify technical requirements, assess development estimates, and employ diverse design approaches

- Conduct code reviews and provide constructive feedback to team members

- Foster continuous improvement in software quality, customer experience, and product maintainability

- Mentor and lead developers, fostering curiosity and deep technical understanding

BASIC QUALIFICATIONS

- 1+ years of non-internship professional software development experience

- Experience programming with at least one software programming language

PREFERRED QUALIFICATIONS

- Experience in designing and developing large-scale services

- Experience building complex software systems that have been successfully delivered to customers

- Knowledge of software engineering best practices across the development life cycle, including agile methodologies, coding standards, code reviews, source management, build processes, testing, and operations

- Experience handling ambiguous or undefined challenges through strong problem solving abilities

- Experience working in a collaborative team environment to deliver high-quality design solutions

- Basic understanding of security concepts

- Capable of using technology to solve straightforward problems

- Experience in a broad range of data structures and algorithms, knowing when it is (and isn't) appropriate to use them

- Experience with Computer Science fundamentals including data structures, algorithms, and problem solving

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NJ, Newark - 121,600.00 - 180,600.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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