DEPARTMENT: SOCIAL SERVICES (DSS)
DATE POSTED:AUGUST 6, 2026
CLOSING DATE: AUGUST 13, 2026
HIRING RANGE:$72,783.00 - $98,214.00
POSITION NUMBER: 40001481, 40001484
JOB TYPE:FULL-TIME, EXEMPT
GENERAL DESCRIPTION:Work in this class involves the supervision of a staff of social Workers that provide direct and/or indirect services to clients. Work supervised is predominantly at the level of Social Worker III and/or Human Services Coordinator III. Employees assign cases to subordinates, coordinate work flow operations, and supervise staff through case review and consultation which requires the provision of substantial and recurring technical direction. Employees are responsible for staff training, resolving problems and ensuring that quality services are provided. Employees may provide input to higher level management on administrative, personnel, and budget issues. Employees' responsibilities may range from a single sub-unit in an agency or institution to multiple service programs in a small agency and may carry a small caseload. Employees report to a higher level supervisor or administrator.
DUTIES AND RESPONSIBILITIES:The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary.Direct supervision of four (4) child welfare social workers that support families that have been substantiated for abuse or neglect or had the case decision of services needed. Duties include coordinating, implementing, managing, and supporting all activities that are performed by child welfare social workers assigned to a Child Protective Services In-Home Services. This position is responsible for ensuring that the front-line social workers carry out their functions of protecting children, complying with court orders, North Carolina Child Welfare Statues and laws, Federal Child Welfare Statues and Laws as well as meet the expectations of the county and agency.
KNOWLEDGE, SKILLS, AND ABILITIES: - Must have knowledge of basic supervisory processes, including social work process approach to case consultation, planning, organizing, and directing.
- Must have knowledge of a variety of professional roles, including teaching adults, managing, administrating, and providing services.
- Complete understanding of normal and abnormal child development which enables the social worker to know when there is a problem requiring intervention.
- Ability to assess family situations which permits complete understanding of family dynamics and which forms an accurate basis of intervention.
- Ability to interview all ages successfully which builds therapeutic relationships and obtains information.
- Knowledge of North Carolina legal system so that the supervisor can apply its precepts.
- Knowledge of supervisor's own self so that she can separate it from her professionals' evaluations.
- Knowledge of social work processes and resources serving children.
- Knowledge of, and acceptance of, people ability to commit atrocious acts and their ability to change.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:Master's degree in social work from an appropriately accredited institution and two years of directly related experience; or a bachelor's degree in social work from an appropriately accredited institution and three years of directly related experience; or a master's degree in a human services field from an appropriately accredited institution and three years of directly related experience; or a bachelor's degree in a human services field from an appropriately accredited institution and four years of directly related experience; or a bachelor's degree from an appropriately accredited institution and five years of directly related experience; or an equivalent combination of education and experience.
SPECIAL REQUIREMENTS:Requires a valid North Carolina driver's license with an acceptable three-year driving record and a vehicle.
