Social Services Worker III-CWS Lead

Salary : $77,712.13 - $94,710.40 Annually
Location : Visalia, CA
Job Type: Full-Time
Job Number: 27-044044
Department: Health and Human Services Agency
Opening Date: 10/24/2026
Closing Date: 11/6/2026 11:59 PM Pacific

This recruitment will establish an employment list to fill current and any future vacancies within the Health and Human Services Agency. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration.
Current vacancies are with the Health and Human Services Agency, located in Visalia. The anticipated life of the list is six months.

Typical Duties

• Manage a caseload within the Child Welfare Services spectrum, including emergency response, family maintenance, family reunification, permanency planning and adoptions.
• Assign cases to other Social Services Workers III - CWS and consult with staff on various aspects of their cases.
• Review and approve case treatment plans and monitor case plans for timeliness.
• Assist in the completion of performance evaluations.
• Insure new employees receive mentoring and training.

For a full list of duties for this position, please click

Minimum Qualifications
Minimum qualifications are used as a guide for establishing the education, training, experience, special skills and/or license which are required and equivalent to the following.

Education:

• Bachelor's degree in social work or other behavioral science.

Experience:

• One year of advanced case management experience equivalent to that of a Social Services Worker III - CWS.

Knowledge of:

• Dynamics of child abuse and neglect.
• Interviewing and counseling methods and techniques.
• Court room procedures and etiquette. Community resources available to assist clients.
• Terminology and vocabulary relevant to social work and social service programs.
• Caseload management methods and techniques.
• Components of treatment plans and their development and implementation.
• Techniques for diagnosing family situations and problems sufficient to develop, implement, and monitor treatment plans.
• Basic math including addition, subtraction, multiplication, and division.

Skill/Ability to:

• Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles and behaviors of both clients and co-workers.
• Operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment.
• Manage a caseload.
• Supervise, train, evaluate and monitor the work of Social Services Workers III - CWS.
• Investigate and make recommendations concerning family situations involving neglect or child abuse.
• Verbally communicate sufficiently to explain technical information to people of various socio-economic, cultural, and educational backgrounds.
• Read, interpret and explain rules, regulations, policies and procedures pertaining to social service programs.
• Write clear, concise, grammatically correct case narratives, court reports, records and letters.
• Follow verbal and written instructions.
• Retain and recall information.
• Adjust to changes in workload and coordinate work with others.
• Establish rapport and maintain effective working relationships with others.
• Input and retrieve data into and from statewide, computerized client tracking and management system.
• Use patience, tact and courtesy in dealing with people under various circumstances and under emotional stress.
• Define problems, collect and evaluate information, organize and analyze material, draw valid conclusions and make appropriate recommendations.
• Use and develop community resources to best serve clients needs.
• Maintain confidentiality of all information and materials.
• Prepare, organize and give oral presentations.
• Act effectively in emotional and stressful situations in order to respond to emergencies and adopt an appropriate course of action.
• Type/keyboard accurately at a speed of 35 words per minute.

License or Certificate:

• Possession of, or ability to obtain, an appropriate, valid California driver's license.

DESIRABLE EMPLOYMENT STANDARDS

Knowledge of:

• Child Development.
• Adoption laws, regulations and processes.

Skill/Ability to:

• Apply child abuse and neglect dynamics to case situations.
• Use child development dynamics in assessing a child's developmental stage.
• Speak, read and write Spanish, Hmong or other client language.

Education:

• Master's degree in social work or other behavioral science.

Experience:

• Two years experience as a Social Services Worker III-CWS in Tulare County.

Additional Information
Conditions of Employment

Candidates selected may be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.

College Cost Reduction Access Act

This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

01

The supplemental application form is an EXAMINATION. The supplemental application form will be used to select the most highly qualified candidates who will then advance to the next step in the selection process. All candidates are required to complete the questions at the end of the application. The supplemental application questions will be used to select the most highly qualified candidates who will then advance to the next step in the selection process. The questions that follow will be used to evaluate the extent to which a candidate has demonstrated and applied the knowledge, skills and abilities critical to successful performance for this position. You must respond to all required questions to be considered for this position. SPECIAL NOTE: All applications and supplemental questionnaires (if applicable) will be reviewed for minimum qualifications and must be fully completed to be considered. Resumes do not replace the information required. Applications or supplemental questionnaires that state refer to resume, lack clear employment information, or do not provide sufficient detail to evaluate minimum qualifications, will not be considered. Missing information cannot be assumed.How would you transition into your new position and distinguish yourself from staff who were once your peers?
02

Please describe a stressful or emotional situation of a peer(s) which required the use of patience, tact, courtesy, and self-restraint. Include in your response the strategy you developed or recommended to help your peer resolve the situation.
03

Provide an example of when you had to implement a change. How did you communicate the change to your supervisor and peers? What steps did you take to ensure it was an effective implementation?
04

Describe your experience when you took on a leadership role, i.e. committees, workgroups, work environment. What role did you partake in, and what was the outcome?
Required Question