Social Services Supervisor

Salary: $96,033.60 - $131,123.20 Annually
Location : Government Center, MN
Job Type: Full Time
Job Number: 26-00196
Department: Community Services Dept
Division: CSD Administrative
Opening Date: 10/06/2026
Closing Date: Continuous

JOB SPECIFICS

The Social Services Supervisor is responsible for the administration and supervision of Community Services programs, the interpretation, assessment and recommendation of policies and the supervision of assigned staff. Work may be assigned within different community service areas and have differing missions and goals.

This position is supervising the Homeless Outreach Services Team (HOST). This team manages a housing phone line, street outreach, referrals to the Emergency Housing Services Building, housing case management, landlord outreach and is present in court for residential evictions.
DESIRABLE EXPERIENCE:

• Work experience as a supervisor or manager
• Paid work experience working in the MN homeless response system including working at a shelter, providing case management services to homeless individuals or planning/developing homeless services
• Knowledgeable about the State of MN and federal funding and mandates for homeless services
• Paid work experience supporting grant and budget management, such as submitting grant applications, preparing reports or tracking spending
• Experience with creating and/or implementing strategies around Diversity, Equity, Inclusion and Belonging, and person-centered approach into all facets of work

SELECTION TECHNIQUE: Your training and experience will be rated based on the required application material submitted and the top scoring candidates will be forwarded to the hiring department for further consideration.

HOURS / DAYS: 8:00 a.m. - 4:30 p.m., Monday - Friday. Work schedules (hours and days) and location are subject to change based on department needs.
ANTICIPATED HIRING RATE: $96,033.60 - $131,123.20 Annually
JOB SUMMARY

The Social Services Supervisor is responsible for the administration and supervision of Community Services programs, the interpretation, assessment and recommendation of policies and the supervision of assigned staff. Work may be assigned within different community service areas and have differing missions and goals.
EMPLOYMENT CRITERIA
MINIMUM QUALIFICATIONS: This position requires a Bachelor's Degree in Social Work or related field (public administration, public health, community health, environmental health, nursing, behavioral science etc.) and five years of full-time professional work experience in a public human services/public health agency and/or a private human services/public health agency that contracts services with a public agency, or equivalent. A Master's Degree in Social Work or related field may substitute for up to one year of required Social Worker experience. Additional requirements for specific unit assignments may be identified when a vacancy occurs.

CORE COMPETENCIES, JOB SPECIFIC KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR SUCCESSFUL JOB PERFORMANCE

outline essential business and professional traits necessary to perform this job.

• Support and prioritize a welcoming and respectful workplace that fosters diversity and encourages contributions from all individuals.
• Provide inclusive and equitable service to all members of the community with dignity and respect.
• Demonstrate support for the County's diversity, equity and inclusion program.
• Promotes a culture of continuous quality improvement in the workplace.
• Demonstrates knowledge of continuous quality improvement.
• Promotes the engagement of staff and use of data in continuous quality improvement.
• Demonstrates knowledge of principles, techniques, practices and ethics of social work and social work supervision.
• Demonstrates knowledge of the federal program for social service as expressed in the Social Security Act.
• Demonstrates knowledge of functions of other social service and financial agencies.
• Knowledge of social and economic problems.
• Demonstrates knowledge of the state social welfare program and laws relevant to social service programs.
• Demonstrates ability to translate complex information into understandable messages.

DUTIES & RESPONSIBILITIES

1. Provide program administration.
2. Develop and administer Community Services programs and set standards.
3. Implement, monitor and evaluate procedures.
4. Prepare and administer budgets for assigned services.
5. Develop plans for specialized program grants.
6. Monitor unit budgets.
7. Review service trends to help project expenses.
8. Authorize service expenditures.
9. Compile program statistical activity reports.
10. Assist in development, implementation and monitoring of program/client data.
11. Develop, coordinate and monitor working agreements and contracts with service providers.
12. Maintain knowledge of state and federal rules and regulations and stay current on what related agencies are doing.
13. Interpret and implement state and federal rules and regulations.
14. Recommend policies and develop programs and procedures required to carry out objectives and requirements.
15. Coordinate, lead and/or participate on task force committees and multi-disciplinary teams at the state and local level to represent County program needs.
16. Provide information, education and policy recommendations on service programs for stakeholders needing program expertise in policy setting.
17. Participate in agency management policy and program development via scheduled management meetings, program proposal evaluation, team meetings and other management team activities.
18. Supervise assigned staff.
19. Interview and make staff recommendations.
20. Create and manage work schedules.
21. Provide work direction and review work for accuracy.
22. Provide program supervision, clinical supervision and case consultation to staff.
23. Develop and facilitate staff training.
24. Guide staff through changes in laws, processes, services or programs.
25. Respond to grievances or special issues.
26. Conduct performance reviews.

Performs other duties as assigned.
Essential functions: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, and 26.

WORK ENVIRONMENT

Sedentary work involving office and limited fieldwork. Lifting requirement may include occasional lifting of up to 20 pounds. Exposures to infectious diseases, bodily fluids, and persons with behavioral challenges are rare to occasional in nature. Use of general office equipment to include, but not be limited to personal, laptop, or handheld computers, pagers, cellular phone, telephone, fax and copy machines, calculator, audio and video recording equipment. Additional physical/mental requirements that occur may not be listed above but are inherent in performing the position's essential functions.

This job description is intended to describe the kinds of tasks and level of work difficulty being performed by people assigned to this classification. The list of responsibilities is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The County retains the discretion to add or change the contents of this job description at any time.
Washington County offers a comprehensive including paid time off, holidays, medical, dental, vision, life and long-term disability insurance.

For a more detailed overview of our Supervisors benefit package,
01

Thorough completion of the supplemental questions is required. Responses lacking sufficient detail or stating 'see resume' may result in disqualification. All work experience referenced must be included in your application and is subject to verification. I understand that providing false information, failing to accurately represent my qualifications, or not providing required documentation as listed in the job announcement may result in disqualification from this position.

• Yes

02

This position requires a Bachelor's Degree in Social Work or related field (public administration, public health, community health, environmental health, nursing, behavioral science etc.) and five years of full-time professional work experience in a public human services/public health agency and/or a private human services/public health agency that contracts services with a public agency, or equivalent. A Master's Degree in Social Work or related field may substitute for up to one year of required Social Worker experience. Please indicate below whether you possess these minimum qualifications:

• Yes
• No

03

The work performed in this role requires interaction and providing services to individuals from a variety of cultural and ethnic backgrounds. Please check the areas below that best describe your experience:

• I have experience using a translator/interpreter for a family or person who requires this service.
• I have completed professional or educational Cultural Competence training or courses.
• My job responsibilities/duties have required specific interaction with people from different racial/ethnic backgrounds.
• I am fluent in a second language.
• I have participated in community Racial Equity, Diversity or Inclusion work.
• I have participated in professional or volunteer opportunities in diverse, multicultural, and inclusive settings.
• I have experience working with a diverse background of individuals from various socioeconomic status.
• None of the above

04

IMPORTANT: If you checked any of the areas listed above, you must describe your personal or professional experience that demonstrates your ability to interact with people from cultural/ethnic backgrounds other than your own. You must also provide information about where you obtained the experience, what ethnic/cultural population(s) you worked with, and the dates when you gained this experience. Credit will not be given for the answers above if this additional information is missing or incomplete. (If you answered "None of the above" to the question, enter "NA" in the text box.)
05

Do you have current work experience as a supervisor or manager?

• Yes
• No

06

If you answered "Yes" to the above question, you must provide a brief summary of your experience and the name of the employer(s) where you gained that experience. (If you answered "No" to the above question, enter "NA" in the text box.)
07

Do you have paid work experience working in the MN homeless response system? This could include working at a shelter, providing case management services to homeless individuals or planning/developing homeless services.

• Yes
• No

08

If you answered "Yes" to the above question, you must provide a brief summary of your experience and the name of the employer(s) where you gained that experience. (If you answered "No" to the above question, enter "NA" in the text box.)
09

Are you knowledgeable about the State of MN and federal funding and mandates for homeless services?

• Yes
• No

10

If you answered "Yes" to the above question, you must provide a brief summary of your experience and the name of the employer(s) where you gained that experience. (If you answered "No" to the above question, enter "NA" in the text box.)
11

Do you have paid work experience supporting grant and budget management, such as submitting grant applications, preparing reports or tracking spending?

• Yes
• No

12

If you answered "Yes" to the above question, you must provide a brief summary of your experience and the name of the employer(s) where you gained that experience. (If you answered "No" to the above question, enter "NA" in the text box.)
13

Do you have experience with creating and/or implementing strategies around Diversity, Equity, Inclusion and Belonging, and person-centered approach into all facets of work?

• Yes
• No

14

If you answered "Yes" to the above question, you must provide a brief summary of your experience and the name of the employer(s) where you gained that experience. (If you answered "No" to the above question, enter "NA" in the text box.)
Required Question