Social Sales & Events Manager | Sleeping Lady Mountain ResortLet's start off with the most important part-what's in it for you:The Perks*Eligibility of perks is dependent upon job status
- Salary Range: $80,168.00 - $90,000.00, DOE
- Cellphone Allowance
- Incentive Eligible
- Get Paid Daily (Make any day payday)
- Paid Time off & Holiday Pay (Because Balance Matters)
- Benefits - Medical, Dental, Vision, Disability, 401K
- HSA/FSA Plans -with employer contribution
- Values Based Culture (#OMGLIFE)
- Culture Add (Creating Space for Fresh Perspectives)
- Referral Bonus (Get Paid to Recruit)
- Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
- Employee Assistance Program
- "Columbia Cares" Volunteer Opportunities
- Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
- Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
- Online Learning Platform to Help You Grow!
- Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
What Success Looks Like:
Your ImpactSales
- Through proactive sales efforts this position is responsible for meeting and exceeding sales goals for the social market segment, including weddings and social events.
- This position will focus on achieving revenue goals through a sales plan and strategy, client development, managing key relationships, networking, and identifying new target markets.
- Maintain accurate and timely records of activities and relevant client contact information within the Sales & Events database.
- Reports weekly achievements against goals for prospecting, inquiries, activities, and industry events. Ability to adjust goals and achieve goals based on market conditions.
- Solicit and secure new business through outside sales calls, including building referral relationships with wedding planners, florists, photographers, and other preferred vendors.
- Participate in bridal shows, wedding expos, promotional events, and industry events.
- Conduct site tours, tastings, and client presentations.
- Responds to inbound RFP's (requests for proposals) within 24 hours.
- Knowledgeable with client negotiations, closing tactics, and contractual language.
- Differentiate from the competition and bring value to potential customers.
- Implement sales plan based on demand segments to maximize market share.
Event Management
- Obtain the information needed for efficient event planning, including space setups, food and beverage specifications, vendor arrangements, and AV requirements. Share details with operating departments based on property guidelines.
- Acts as a liaison between the operations department and client.
- Has a comprehensive knowledge of operations departments.
- Monitors client's satisfaction throughout planning and execution of event.
- Prepares Event Orders, Resumes, Diagrams, and other related documents and distributes to property departments.
- Conducts meetings to review information with other property departments.
- Manage accounts and follow up with clients to capture repeat and referral business.
General
- Achieves assigned goals and objectives.
- Maximize efficiencies for time management and productivity.
- Responsible for forecasting revenue of assigned events.
- Develops and maintains favorable working relationships and open communication with all departments.
- Establishes and maintains positive, professional relationships with clients.
- Complies with accounting standards (deposits, direct billing, and pre-payment).
- Confirms accurate revenue posting and client billing.
- Develop a full working knowledge of all applicable standards, policies and procedures.
- Attends required meetings.
- Achieves client sentiment goals.
- Must adhere to Columbia Hospitality Policies and Procedures.
Additional job functions may be assigned based on the property's business needs as determined by the Sales Leader & General Manager.
What You Bring - Minimum of 1-3 years of hospitality sales experience.
- Passion for weddings and social events, with strong attention to detail, the ability to navigate delicate client conversations with professionalism, and a solutions-oriented, service-first approach to every event.
- Possess knowledge and expertise in sales and/or event management with strong sales and negotiation skills.
- Attention to detail with the ability to accurately read/write business correspondence effectively.
- Ability to think creatively and develop innovative solutions or approaches.
- Strong personal skills, including time management, information analysis, problem-solving, planning and organizing, decision making, problem solving, and delivery of results.
- Demonstrates a strong grasp of mathematical operations. Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals. Ability to compute discounts, interest, commissions, proportions, and percentages.
- Technical proficiency in Microsoft Office; Word, PowerPoint, Teams, OneNote, and Excel. Knowledge of hospitality sales platforms a plus.
- Proficiency in conducting client research, gathering relevant information, and staying updated on industry trends and developments.
- Ability to travel (including air or car, hotel overnight stays, and client entertainment.)
Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.
