RAMP Holdings

Social Media Lead

RAMP Holdings$90K — $110K *
Miami, FL 33186In-Person
Media
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years leading strategic social or related marketing programs at a top-tier technology, consumer or media company.
  • Experience in building social strategy and operational models including prioritization and agency management.
  • Strong editorial judgment with an understanding of platform nuances, particularly LinkedIn, X, Meta, YouTube, and emerging channels.
  • Knowledge of performance and brand measurement, including correlation versus impact.

Responsibilities

  • Set and execute Ramp's social media strategy focusing on impactful moments.
  • Determine story ownership among employees, executives, and partners, and create corresponding distribution plans.
  • Guide and coach employees to share credible narratives about their work.
  • Develop community management strategies and build a network of support.
  • Collaborate with various teams to prioritize and drive high-impact projects.
  • Establish performance metrics and leverage insights for continuous improvement.

Benefits

  • Flexible PTO
  • Health and wellness stipend
  • Centralized home-office equipment ordering
  • Budget for intra-office travel
  • Weekly coffee stipend
  • Full medical, dental, & vision insurance coverage for employees in the U.S.
Full Job Description
About the Role

Social at Ramp exists to make the company more visible, culturally relevant, and useful to the people we want to reach. We are looking for a highly strategic Social Media Lead to turn that ambition into an operating system.

Your central job is to build the strategy and operating system for Ramp social. You will bring a clear point of view, make the right calls about where and how Ramp shows up, and ensure our biggest moments have real distribution behind them. You will help more Ramp employees credibly tell the stories closest to their work. You may also be hands-on where it matters, but strategic leadership and operational ownership are what will define success in this role.

What You'll Do
  • Set Ramp's social strategy, raise the creative bar, and focus the calendar on fewer, more consequential moments.
  • Decide when Ramp, an employee, executive, creator, customer, or partner should lead the story, then build the right distribution plan around it.
  • Help more Ramplings and executives post credibly about their work, with clear guidance, coaching, and amplification.
  • Build a reliable approach to community management and social support, including the right contractor bench.
  • Bring together producers, influencer, Brand, Comms, Growth, Support, and visibility teams to execute the highest-priority work.
  • Establish a clear scorecard and use social insights to improve the work over time.


What success looks like
  • Ramp has a clear social point of view, distinct roles for each channel, and a calendar built around high-conviction moments rather than constant posting.
  • The social function is a strategic driver of visibility and demand, not an internal posting service.
  • Employees and executives have an easy, trusted way to share their work, and the strongest posts receive coordinated amplification.
  • Product questions and customer issues found on social are handled with dependable ownership and follow-through.
  • Social has data driven goals and learnings, including reach, awareness, demand, campaign lift, and market insights.


What you bring
  • 2+ years leading strategic social, or related marketing programs at a top-tier technology, consumer or media company.
  • A demonstrated ability to build social strategy and the operating model behind it: prioritization, agency management, workflows, measurement, and executive alignment.
  • Excellent editorial judgment and an instinct for what will feel credible and native on each platform, especially LinkedIn, X, Meta, YouTube, and emerging community channels.
  • Comfort with performance and brand measurement, including how to distinguish correlation from impact and how to run disciplined tests.


How we work

We make finance teams cool. That means taking ideas further, choosing fewer bets with more force, and creating work people genuinely want to talk about. We value sharp taste, clear thinking, generous collaboration, and the willingness to say no when a moment does not meet the bar.

Benefits available to all full-time Ramp employees (Global)
  • Flexible PTO
  • Centralized home-office equipment ordering
  • Health and wellness stipend
  • Budget for intra-office travel
  • Weekly coffee stipend


United States
  • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
  • One Medical annual membership
  • 401(k), including employer match on contributions made while employed by Ramp
  • Fertility HRA (up to $10,000 per year)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
  • Pet insurance
  • In-office perks: lunch, snacks, drinks, and more
  • Relocation expense coverage to NYC or SF (if needed)
Canada
  • Group medical, dental, and vision coverage through Sun Life
  • Life, AD&D, and disability coverage
  • Fertility drug coverage (up to $4,000 lifetime)
  • Group Retirement Plan with employer match (RRSP + DPSP)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
  • Employee Assistance Program and virtual care through Lumino Health


United Kingdom
  • Private medical insurance through Freedom Elite
  • Virtual GP and at-home care via eMed x Livi
  • Workplace pension through Penfold, with salary sacrifice option
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay


Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

About RAMP Holdings

RAMP Holdings is a software company that provides video and audio search solutions to clients in various industries. The company was founded in 2008 and is headquartered in New York City. RAMP's products include a video platform, a media management system, and a transcription service. The company has worked with clients such as NBCUniversal, Fox News, and the PGA Tour.
Learn more about RAMP Holdings
Size
100 employees
Industry
Founded
2018

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