TeleTech

SOC Task & Integration Lead

TeleTech$112K — $257K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in IT or cybersecurity
  • 3+ years leading cybersecurity operations teams
  • 3+ years in developing enterprise-wide SOC operations
  • Understanding of network operations and incident response
  • Ability to create and refine processes and technical guidance
  • Secret clearance required
  • HS diploma or GED
  • Cybersecurity Certification (CISSP, GCIH, GSOC, GSOM)

Responsibilities

  • Oversee real-time threat response and mitigation
  • Lead teams analyzing logs and forensic data
  • Advising on security best practices and measures
  • Analyze patterns to understand attacker goals
  • Identify detection gaps in SIEM systems and advise improvements
  • Guide clients on hardening network defenses

Benefits

  • Health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life programs
  • Recognition awards for outstanding performance
Full Job Description
SOC Task & Integration Lead
The Opportunity:

As a Security Operations Center (SOC) Task Lead, you're in the middle of the action, responding to and mitigating threats in real time. You're the first line of cyber defense for your organization, and they look to you for guidance on best practices and security measures. We need a SOC Task Lead like you to help us secure critical infrastructure from the constant onslaught of cyber-attacks against the federal government's networks.

On our SOC team, you'll oversee efforts to find the advanced threats that are escaping detection by leading teams that analyze logs, forensic data, and threat intelligence. Using your deep understanding of our client's networks combined with your cybersecurity experience, you'll analyze patterns to understand attackers' goals and stop them from succeeding. Once your team finds the adversary in the SIEM's blind spot, you'll advise our client on ways to close the gaps and harden their network.

You Have:
  • 10+ years of experience in an IT or cybersecurity field
  • 3+ years of experience leading cybersecurity operations teams, including managing large analyst groups performing monitoring, detection, and incident response
  • 3+ years of experience developing enterprise-wide SOC concepts of operations, policies, and procedures
  • Knowledge of network operations, incident response, and enterprise level detection and monitoring
  • Ability to create and refine organizational processes, documentation, and technical guidance
  • Secret clearance
  • HS diploma or GED
  • Cybersecurity Certification such as CISSP, GCIH, GSOC, or GSOM Certification


Nice If You Have:
  • Experience supporting implementation of SIEM SOAR and UEBA capabilities and prioritizing automations based on operations signals
  • Experience supporting SOC solutioning pilots or mission system integrations across federal agencies
  • Knowledge of enterprise network architectures and SOC technology stacks
  • Top Secret clearance
  • Bachelor's degree in Cybersecurity, IT, or a related field


Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $112,800.00 to $257,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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