NexHealth

SMB Sales Manager

NexHealth$200K — $240K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of sales management experience, preferably in SaaS
  • Proven success in full-cycle sales before management
  • Ability to hire, coach, and develop account executives consistently hitting targets
  • Strong skills in pipeline management and sales analytics
  • Excellent communication and leadership ability with a customer-first focus
  • A founder mentality, comfortable with ambiguity and process building
  • Proficiency with CRM tools like Salesforce
  • Willingness to travel up to 30% for onsite visits

Responsibilities

  • Lead and coach a team of SMB Account Executives, focusing on their performance and growth
  • Own and forecast the team’s pipeline and revenue targets
  • Hire and onboard top sales talent, ensuring high standards for new hires
  • Conduct detailed coaching sessions including deal reviews and 1:1s for improvement
  • Build and refine the SMB sales playbook to ensure effective scaling
  • Collaborate with Product, Engineering, and Customer Success to enhance customer feedback
  • Shape a new, fast-scaling business motion with innovative ideas

Benefits

  • Full Medical, Dental, and Vision with up to 100% coverage
  • 401K and commuter benefits
  • Flexible Paid Time Off (PTO) policy
  • Work with high impact that enhances healthcare experiences for many
Full Job Description
About the Role

We're looking for a hands-on, people-first SMB Account Executive Manager to lead and scale our SMB sales team. In this role, you'll be responsible for hiring, coaching, and developing a team of Account Executives who drive growth and adoption across our SMB customer base.

As the SMB AE Manager, you'll own your team's number, build the systems and rituals that make reps successful, and act as a force multiplier for a high-performing and deeply customer-driven organization. You'll balance day-to-day coaching with the strategic work of building a repeatable, scalable sales motion. This is a full-time, hybrid role available in select cities.

What You'll Do
  • Lead, coach, and develop a team of SMB Account Executives, owning their ramp, performance, and career growth
  • Own and forecast your team's pipeline and revenue targets, holding the team accountable to consistent execution
  • Hire and onboard top sales talent as the team scales - raise the bar with every hire
  • Run high-quality coaching: deal reviews, call coaching, pipeline inspection, and 1:1s that drive measurable improvement
  • Build and refine the SMB sales playbook - codify what works and scale it across the team
  • Partner cross-functionally with Product, Engineering, and Customer Success to surface customer feedback and influence the roadmap
  • Help shape a new and fast-scaling business motion - bring ideas, test quickly, and iterate

What You'll Bring
  • 5+ years of sales management experience, leading a team of quota-carrying AEs, ideally in SaaS
  • A track record of full-cycle closing success before moving into management
  • Demonstrated ability to hire, coach, and develop AEs to consistently hit and exceed targets
  • Strong command of pipeline management, forecasting, and sales analytics
  • Excellent communication and leadership skills, with a genuine customer-first mindset
  • A founder mentality - comfortable operating in ambiguity and building process where little exists
  • Proficiency with CRM tools (e.g., Salesforce) and modern sales technologies
  • Willingness to travel up to 30% for onsite office visits


Compensation

Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of commissions. Variable compensation type is determined by your role and level. Other benefits may include stock options, an unlimited paid time off policy, and up to 100% coverage on medical, vision and dental insurance.

NexHealth Compensation Range

$200,000-$240,000 USD

Benefits
  • Full Medical, Dental, and Vision (up to 100% covered)
  • 401K and commuter benefits
  • Flexible PTO
  • High-impact work that directly improves the healthcare experience for millions

About NexHealth

NexHealth is a healthcare technology company that provides a patient experience management platform for healthcare providers. The platform helps healthcare providers to improve patient engagement, streamline operations, and increase revenue. NexHealth's platform is used by healthcare providers in over 1,000 locations across the United States. The company was founded in 2016 and is headquartered in New York, New York.
Learn more about NexHealth
Size
50 employees
Industry
Founded
2017

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