Bachelor's degree in Criminal Justice, Business Administration, or related field
Licensing requirements may be necessary prior to employment
Current driver's license for company or client vehicle use
Proven project management experience through full project life cycles
Minimum of two years in business operations supervisory or management roles
Experience in hiring and developing quality staff
Strong ability to build and maintain customer relationships
Responsibilities
Manage day-to-day operations of assigned account, ensuring compliance with company standards
Oversee human resources functions including hiring, performance reviews, and conflict resolution
Administer and review safety programs and emergency response plans
Lead project management initiatives including budgeting and risk assessments
Address escalated security issues and emergency situations effectively
Communicate staffing needs and assist in recruitment processes
Develop staff through performance management and training programs
Benefits
Medical, dental, vision, life, AD&D, and disability insurance
401(k) plan enrollment subject to eligibility
Eight paid holidays, five sick days, and four personal days annually
Vacation accrual at 3.08 hours biweekly, with unused vacation paid out as required by law
Full Job Description
Job Description
Join the world's leading security company!
Salary: $80,000 - $87,000 per year
Location: Haskell, TX
Allied Universal® is hiring a Security Site Manager. The Security Site Manager is responsible for day-to-day operations of an assigned account, including hiring, training, disciplining, and terminating staff. The Security Site Manager will build, improve, and maintain relationships with clients and employees by developing and retaining staff, coordinating needed support services, and solving problems to effectively run the account. This role will ensure the operation meets or exceeds financial and operational goals, provide quality customer service, and maintain or oversee maintenance of weekly operating schedules and completion of payroll for assigned security personnel. Provides after-hour emergency response as required.
RESPONSIBILITIES:
General Operations management; evaluate post orders and make necessary updates; review daily log reports and provide direction to shift-level supervisors; responsible for officers meeting company standards pertaining to quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all company policies and procedures including worldwide business standards; ensure the security team receives required training on a consistent basis; implement security programs; ensure physical security measures and practices are enforced to ensure client directives are carried out continuously
General Human Resources management: selection and placement of security professionals and front-line supervisory personnel, conduct performance reviews, manage attendance, and conflict resolution; scheduling as required; design and implement career development and performance improvement programs
Administer Safety Program; semi-annual review and revise the security Emergency Response plan; monitor compliance with regulatory and fire prevention requirements and safety items
Overall project management to include plans such as RACI (Responsible, Accountable, Consulted, and Informed) charts, Risk Assessment, Budgeting and more
Handle any escalated security issues or emergency situations appropriately.
Communicate staffing needs via Requisition Forms and assist recruiters in identifying, interviewing, and hiring quality candidates
Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)
Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.).
Assure communication of policies, company announcements, and job openings through a consistently updated READ file at each site
Meet all contractual scheduled hours with a minimum of unbilled overtime
Coordinate and/or conduct site-specific training, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal's corporate training standards
Manage uniforms, equipment, supplies, and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists
Take a proactive role in communicating with the client and meeting their needs by meeting with them regularly, listening to issues, and providing security and technical expertise and solutions; ensure complete customer satisfaction
Capably utilize WinTeam for scheduling, payroll and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers) that require interpretation and action for effective business management
QUALIFICATIONS (MUST HAVE):
Bachelor's degree in Criminal Justice, Business Administration or related field
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Current driver's license If driving a company-owned or client-provided vehicle
Proven project management experience, seeing projects through the full life cycle
Previous contract security, facilities management, military, or law enforcement experience
Minimum of two (2) years of business operations supervisory/management experience
Experience in hiring, developing, motivating, and retaining quality staff.
Ability to develop and grow customer relationships
Skilled in developing and managing project plans, documenting risks, issues and contingency plans
Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology.
Proven ability to maintain correspondence, discussions, and materials with utmost discretion
Ability to research, gather, assemble, correlate, and analyze facts to devise solutions to problems; and to prepare concise reports and/or analyze and solve complex and difficult problems
Outstanding oral and written communication skills
PREFERRED QUALIFICATIONS (NICE TO HAVE):
Project Management Professional (PMP) Certification
Occupational Safety and Health Administration (OSHA) certification
Cardiopulmonary resuscitation (CPR) certified
College coursework in Education, Business, Criminal Justice, Human Resources, Security Management, or related field
Prior experience in the fire service, law enforcement, and/or military
BENEFITS:
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
