Site Director

Flourish Research

$110K — $130K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in science, nursing, or healthcare management.
  • 5+ years of experience in clinical research and 5+ years in operational leadership.
  • Exceptional knowledge of clinical research methods and compliance regulations.
  • Strong management skills with experience leading site-level teams.
  • Excellent communication, problem-solving, and negotiation skills.

Responsibilities

  • Oversee financial and operational performance, including P&L management.
  • Lead and develop a team of operations managers to drive clinical and operational strategies.
  • Recruit and retain clinical staff to ensure business success and performance.
  • Collaborate with Quality and Risk teams to maintain compliance with regulations and guidelines.
  • Implement continuous training initiatives to uphold staff competency and SOP adherence.

Benefits

  • Health, dental, and vision insurance options.
  • 401(k) plan with a 100% employer match on the first 4% contributed.
  • Tuition reimbursement and parental leave policies.
  • Employee assistance and referral programs.
  • Life and disability insurance, along with a generous PTO plan.
Full Job Description
We are actively hiring a Site Director to support our Boca Raton site. Shift: Monday-Friday, 40 hours per week FLSA Classification: Exempt Location: Onsite **ESSENTIAL JOB FUNCTIONS:** Financial and Operational Responsibilities - Commitment to the Flourish Approach and implementation/oversight of corresponding clinical and operational initiatives. - Must become knowledgeable about the history, operations, positioning and other facets of the site and Flourish Research that has led to its current market position - Responsible for site-level operational and financial metrics including budget targets, reports, and actions for continuous improvement activities. - Regularly analyzes operational volume and labor staffing models to determine optimal staffing requirements. - Leads, develops, mentors, and engages a team of operations managers to execute against the clinical/operational strategy. - Responsible for driving performance and coaching/development objectives. - Own the P&L for the site, responsible for executing against margin/EBITDA targets and other performance related metrics. - Implement plans & processes to maintain productivity and profitability. - Effectively uses financial levers to manage a P&L and operational budget, inclusive of fixed and variable costs and requesting capital expenditures. Team Management - Recruit, train, assess, develop and retain clinical staff to ensure successful team and business performance. - Use routines and best practices to assess performance, provide recognition and performance coaching when gaps are identified. - Identifies site level management development and training needs and ensures training is obtained. - Serve as the change, culture and engagement champion, driving People and Culture initiatives for the site in partnership with site level management. - Work with the training team to develop a pipeline of effective leadership at the facility level. - Direct specialty recruiting strategy to fulfill needs for short, mid and long-term site level success and market development. - Represent Flourish Research in a professional and courteous manner (verbal, written and in appearance) when interacting with all staff, clients, and vendors. - Additional duties as assigned by management. Site Management - Work closely with the Quality and Risk teams, team leads/site managers and department managers to establish and maintain SOPs and policies and procedures to ensure compliance with Good Clinical Practices, federal regulations/ICH guidelines, HIPAA laws and sponsor protocols. - Assist in planning, establishing and maintaining structured in-service trainings and/or staff meetings to ensure that all employees are informed, trained and compliant with SOPs and policies and procedures, federal regulations/ICH guidelines and HIPAA laws. - Participate in pre-study, ongoing and close-out monitoring visits with sponsor/(CRO) representatives. - Ensure the safety of study participants through appropriate training of staff and by working closely with Scientific and Medical Affairs. - Ensure continuous high-level involvement by principal investigators as required by FDA regulations/ICH guidelines and SOPs by maintaining frequent communications with and training of physician investigators and their staff. - Ensure data integrity by working closely with Quality Control (QC) for the timely submission of quality data to our sponsors. **Requirements** **PHYSICAL REQUIREMENTS AND/OR ENVIRONMENTAL FACTORS: ** - Work is normally performed in a typical interior/office work environment. - Travel is required for this role; The amount of travel will vary depending on business need and client requirements. - Daily computer use. - Ability to lift 25-35 pounds. - Occasional night and weekend work schedules. - Ability to drive, and daily availability of an automobile. **MINIMUM REQUIREMENTS: ** **Education:** Bachelor's degree in science, nursing, or healthcare management, plus a minimum of five years' experience in clinical research. **Experience:** Minimum five years of experience in an operational leadership role with experience managing site level leaders. Minimum eight years of experience in a clinical research role. Knowledge and Skills: - Exceptional knowledge of clinical research methods. - Strong management and leadership skills. - Demonstrated ability to collaborate and align with operations. - Excellent oral and written communication skills. - Excellent computer skills to include Office365 products. - Experience in writing and reviewing Standard Operating Procedures. - Strong problem solving, risk assessment and impact analysis abilities. - Demonstrated experience in process improvement. - Strong negotiation and conflict management skills. - Flexible and able to multi-task and prioritize competing demands. - Ability to think independently and influence when appropriate. **Benefits** Flourish Research offers an excellent comprehensive benefits package to include: Health, dental, and vision insurance plans, 401(k) with a 100% employer match on the first 4% of employee contributions, tuition reimbursement, parental leave, employee referral program, employee assistance program, life insurance, disability insurance, and a generous PTO plan covering vacation, sick, personal days and 8 paid holidays.

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