Job Type
Full-time
Description
Responsibilities - All Service assignments are to be performed in a safe, efficient and capable manner, using the least number of labor hours necessary, while maintaining the highest quality of standards possible
- Individuals must comply with all safety policies, and have the ability to lift and move up to 70 lbs.
- Review service orders and inspect equipment accordingly for additional repairs or malfunctions by test driving or troubleshooting vehicle operation.
- Notify management if shop equipment is not in serviceable condition or constitutes a safety hazard
- Service orders should be completed accurately and concisely, use of computer when applicable
- Warranty reports are to be handled in the same manner, and you must retain, tag and store removed parts properly for return to manufacturer
- Apply technical knowledge to diagnose cause of equipment malfunctions.
- Obtain final approval prior to performing additional repairs.
- Respond to repair inquiries in a prompt manner.
- Perform repairs and maintenance service work requested in accordance with approved quality and efficiency standards. Discard residual or hazardous waste, using the proper disposal methods
- Invest in tools necessary to perform at expected levels and quality
- Always conduct yourself in a professional manner at all times when representing the company
- Apply knowledge and ability to safely utilize all tools and equipment to include: "Creeper" Pressure washers Torque wrenches Hydraulic pressure Computer pressure gauges Welding equipment Pneumatic and hand tools Hydraulic jacks Diagnostic equipment
- Maintain, understand, and be committed to a shared responsibility for the upgrade of technical competence by attending all classes, shop meetings and reading all service bulletins as requested
- Test drive to assure proper operation and complete equipment inspections in accordance with company and governed standards
- Respect and maintain company investment in tools and work area. Keep company assets in a clean and orderly manner and use with proper care to meet safety requirements determined by dealership and government agencies.
- Make yourself available for overtime, understanding that the equipment repair business may call for it form time to time
Requirements
- Associates Degree and/or technical certification from accredited trade school
- Deere Level 1, Deere Level 2, Deere Capstone Certification
- Must have valid drivers license - must meet underwriting requirements
- Written Communication
- Technical Communication
- Customer Relations
- Customer Service
- Math Aptitude
- Time Management
- Manual Dexterity Skills
- Ability to stand for long periods of time
ESSENTIAL PERSONNEL: This position is deemed essential and may require the employee to report to work during a State of Emergency.
#ZR
Salary Description
$43.77
