Manual dexterity and ability to stand for extended periods
Responsibilities
Perform all service assignments safely and efficiently, minimizing labor hours while ensuring high-quality standards
Comply with safety policies and lift/move up to 70 lbs as needed
Review service orders and inspect equipment for additional repairs or malfunctions
Notify management of any non-serviceable shop equipment or safety hazards
Complete service orders accurately, utilizing computer systems when applicable
Handle warranty reports properly, retaining and tagging removed parts for manufacturer return
Diagnose equipment malfunctions using technical knowledge and obtain approval for additional repairs
Benefits
Opportunity for overtime based on business needs
Commitment to ongoing training and technical competence through classes and meetings
Professional development in a supportive work environment
Access to necessary tools and equipment for job performance
Emphasis on maintaining a clean and orderly work area
Full Job Description
Job Type
Full-time
Description
Responsibilities
All Service assignments are to be performed in a safe, efficient and capable manner, using the least number of labor hours necessary, while maintaining the highest quality of standards possible
Individuals must comply with all safety policies, and have the ability to lift and move up to 70 lbs.
Review service orders and inspect equipment accordingly for additional repairs or malfunctions by test driving or troubleshooting vehicle operation.
Notify management if shop equipment is not in serviceable condition or constitutes a safety hazard
Service orders should be completed accurately and concisely, use of computer when applicable
Warranty reports are to be handled in the same manner, and you must retain, tag and store removed parts properly for return to manufacturer
Apply technical knowledge to diagnose cause of equipment malfunctions.
Obtain final approval prior to performing additional repairs.
Respond to repair inquiries in a prompt manner.
Perform repairs and maintenance service work requested in accordance with approved quality and efficiency standards. Discard residual or hazardous waste, using the proper disposal methods
Invest in tools necessary to perform at expected levels and quality
Always conduct yourself in a professional manner at all times when representing the company
Apply knowledge and ability to safely utilize all tools and equipment to include: "Creeper" Pressure washers Torque wrenches Hydraulic pressure Computer pressure gauges Welding equipment Pneumatic and hand tools Hydraulic jacks Diagnostic equipment
Maintain, understand, and be committed to a shared responsibility for the upgrade of technical competence by attending all classes, shop meetings and reading all service bulletins as requested
Test drive to assure proper operation and complete equipment inspections in accordance with company and governed standards
Respect and maintain company investment in tools and work area. Keep company assets in a clean and orderly manner and use with proper care to meet safety requirements determined by dealership and government agencies.
Make yourself available for overtime, understanding that the equipment repair business may call for it form time to time
Requirements
Associates Degree and/or technical certification from accredited trade school
