Applied Materials, Inc

Shift Supervisor (M2) - Boise, ID

Applied Materials, Inc • $72K — $99K *
Boise, ID 83709In-Person
Technical Services
Less than 5 years of experience
Reposted Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in a client-facing role within the semiconductor or display manufacturing industry.
  • Strong leadership skills with experience managing a team of engineers.
  • Excellent interpersonal skills for maintaining customer relationships and directing team activities.
  • Ability to analyze and interpret data to make informed business decisions.
  • Experience with financial forecasting and account planning.

Responsibilities

  • Develop and maintain strong customer relationships through regular visits.
  • Manage and coach engineering teams, providing performance feedback and career planning.
  • Interface with Product Divisions for technical support and product training.
  • Oversee the CSD Award Program and mentor program for new engineers.
  • Execute escalation procedures to resolve critical issues effectively.
  • Plan, report, and execute system installations, ensuring all preparation is complete.
  • Track engineer performance and manage return merchandise authorization (RMA) procedures.

Benefits

  • Supportive work culture focused on career development and personal growth.
  • Comprehensive health and wellness programs.
  • Commitment to employee wellbeing, both at work and home.
  • Opportunities for continuous learning and innovation participation.
  • Relocation assistance available for eligible candidates.
Full Job Description
Responsibilities
  • Develops and maintains customer relationships with all relevant individuals within the district, at all organizational levels.
  • Conducts regular customer visits to ensure customer satisfaction and identify service opportunities.
  • Manages, coaches, and directs all Customer Engineers within the district.
  • Responsible for performance management, including salary planning, career development, performance evaluations, goal setting, and corrective actions when necessary.
  • Provides regular business updates to employees, including information on business performance, new hires, new products, and organizational initiatives. May invite guest speakers as appropriate.
  • Initiates and manages reports required to support business operations and performance tracking.
  • Serves as the primary interface with Product Divisions regarding technical support, training, spare parts, and product reliability.
  • Oversees the CSD Award Program, including quarterly results, elections, and announcements.
  • Monitors the mentor program to ensure all new engineers are assigned a designated mentor.
  • Executes established customer escalation procedures.
  • Partners with the District Sales Engineer on account planning activities.
  • Develops service support plans for system sales and provides recommendations to CSD Management, Sales, and Field Engineering teams.
  • Responsible for district financial forecasting and cost management.
  • Accountable for achieving district financial performance objectives.
  • Oversees system installations, including planning, reporting, execution, pre-installation meetings, start-up meetings, and process support identification.
  • Manages the Return Material Authorization (RMA) process.
  • Evaluates Customer Engineer effectiveness and productivity, taking corrective action as needed.
  • Ensures accuracy and compliance of Customer Engineer time tracking through regular reviews, audits, and approvals.

Functional Knowledge
  • Demonstrates understanding and application of procedures and concepts within the assigned job family.
  • Maintains basic knowledge of related functional areas.

Business Expertise
  • Applies an understanding of how the team interacts with related functions to improve operational efficiency and business performance.

Leadership
  • Provides direct supervision to employees, including setting priorities, managing workloads, and coaching team members to meet business objectives and daily deadlines.

Problem Solving
  • Uses sound judgment to identify, troubleshoot, and resolve day-to-day technical and operational challenges.

Impact
  • Directly impacts the quality, efficiency, and effectiveness of the team and its contribution to the broader business unit, department, or function.

Interpersonal Skills
  • Uses tact, diplomacy, and professionalism when exchanging information and handling sensitive situations.
  • Collaborates effectively with customers, vendors, suppliers, and internal stakeholders.


Additional Information

Time Type:
Full time

Employee Type:
Assignee / Regular

Travel:
Yes, 25% of the Time

Relocation Eligible:
Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

About Applied Materials, Inc

Applied Materials specialize in materials engineering solutions. They optimize equipment and fab operations through consulting, spare parts, services, and automation software. They also provide supply chain services from transactional spares through programs, rebuilds, and forecasted parts management. Their products and technologies include semiconductors, displays, roll web coating, solar, and automation software.

**Applied Materials, Inc. Careers**

Join the innovative world of Applied Materials, Inc., a leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our global team is driving innovation and growth in the industries we serve. This is where your expertise can make a true impact.

Work You’ll Do

At Applied Materials, Inc., you will be part of a company that prides itself on fostering a culture of innovation, diversity, and professional growth. As a member of our team, you will lead groundbreaking projects at the intersection of technology, leadership, and engineering excellence. We offer a variety of job opportunities that allow you to explore your potential and push the boundaries of what's possible.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. You will work alongside the brightest minds in the industry, utilizing your skills to contribute to projects that are not only exciting but also crucial for technological advancements. Our leadership is committed to providing you with the guidance and support needed to achieve your career goals.

Career Growth and Opportunities

Whether you are looking for an internship, a full-time position, or leadership roles, Applied Materials, Inc. provides an array of career paths to help you achieve your professional aspirations. Our commitment to career growth is evident through extensive training programs and opportunities for advancement.

Diversity and Inclusion

At Applied Materials, Inc., we believe that diversity fuels innovation. We are dedicated to building a diverse team that reflects the global communities we serve. Our diversity training programs are designed to enhance collaboration and foster an inclusive environment where all employees can thrive.

Benefits and Culture

Our employees enjoy a range of benefits that support both their professional and personal lives. From health and wellness programs to competitive retirement plans, we ensure that our team is taken care of. The culture at Applied Materials, Inc. is built on collaboration, respect, and a commitment to excellence.

Join Our Team

Explore the job opportunities at Applied Materials, Inc. and find the position that matches your skills and passions. We are continuously hiring and looking for individuals who are curious, creative, and ready to drive innovation in a dynamic industry.

Stay Connected

Keep up to date with the latest company news, career tips, and industry insights by joining our network. Engage with us on professional networking platforms and stay ahead in your career journey.

Apply Now

Ready to take the next step in your career? Submit your resume, prepare for your interview, and join a team that’s dedicated to materializing the technologies of tomorrow. Discover the impact you can make at Applied Materials, Inc. and help us shape the future.

SEARCH APPLIED MATERIALS JOBS

--- This page for Applied Materials, Inc. Careers incorporates all the requested elements, maintaining the "Company Content Style" with a focus on innovation, career growth, and the dynamic team environment.
Learn more about Applied Materials, Inc
Size
27,000 employees
Market Cap
$80.7 billion
Industry
Manufacturing & Automotive
Net Income
$3.8 billion
Founded
1967
5 Year Trend
+11.9%
Revenue
$18.2 billion
NASDAQ
AMAT
* Ladders Estimates

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