Shift Leader

Position Purpose: 

Oversee all operations leading/directing rail-car production for Service Center.  Accountable for leadership of skilled labor employees including all aspects of safety, quality, production and cost.  Ensures the highest quality work in the most efficient and cost-effective manner possible.

Scope of Work:

This position will interact with all employees including management, safety, human resources, quality, maintenance and corporate representatives, customers and vendors. The impact of this position on the business is very important as it ensures that daily safety, quality, production, environmental, and cost goals are achieved.  The person in this position will have a high level of interaction with hourly employees throughout the daily schedule. The decisions made by the person filling this position are of a highly technical nature in the mid range of complexity and independent judgment as relates to rail-car repair. This position’s primary functions are conducted in accordance with established policy and principles. This position has approximately 6 salaried employees reporting to it.  All supervisors within the responsible departments will report to this position.

• Plans, organizes and supervises shift production in accordance with priority goals and availability of resources to ensure adequate and timely completed repairs. Provide leadership, direction and management for the day-to-day operation for all departments ensuring that rail-cars are appropriately processed and maintained correctly. Performs in process quality audits.
• Uses technical experience, expertise and problem-solving ability to achieve and maintain quality repair.  Maintains an effective workforce by training, counseling and motivating agreement workers. Prepares estimates for repairs; performs in process and outbound inspection to rail-cars in accordance with AAR and GATX standards.  Plans, assigns and directs focus of groups of employees in the production and maintenance classification.
• Communicates work area status/activities to the Quality Manager(s).  Communicates with other work areas to facilitate smooth car flow. Responsible for shift transition between shifts and shifts pass down.
• Ensure that all necessary administrative work is complete and accurate.

• 3-5 years’ experience in a fast-paced production environment with preferably 2-4 years rail-car experience preferred.
• Previous supervisory experience required.
• Previous management experience preferred.
• General Inspector Qualification preferred.
• VT Certification or the ability to gain this certificate preferred.
• Minimum High School Diploma or equivalent.
• BS Degree Preferred.
• Advanced computer skills, including experience or the ability to be proficient with the following systems;
  • MS Office Suite, LCA, MMS, Shop Portal, MIS, SEM, SharePoint, Railinc, ETQ, Power-BI

Key Competencies:

• Supports a respectful and inclusive work environment.
• Knowledgeable of AAR regulations and rail-car repairs.
• Read and interpret technical documents such as QA Documents, IO instructions, FM instructions, work orders, drawings, AAR Field Manual and AAR MSRPs.
• Strong technical ability, analysis, and management skills.
• Excellent interpersonal, communication skills, both verbal and written.

• Physical ability to inspect/supervise car repair activities across various departments.

This position requires minor travel.

NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

The salary range for this position is $83,000-97, 000. This range for this position is a reasonable estimate and takes into account several factors that are considered in making compensation decisions including but not limited to geographic location, skill set, experience, education, training, internal equity and other business needs.