U.S. Citizenship and ability to obtain/maintain Secret security clearance
Minimum 2 years of leadership experience managing technical teams
Bachelor's degree in IT, Computer Science, Engineering, or related field with 8 years of experience; or equivalent experience with an associate or high school diploma
Hands-on experience with Microsoft Azure and enterprise-scale migrations
Experience managing 24x7x365 production environments supporting mission-critical systems
Responsibilities
Lead and mentor a team of cloud engineers for Azure and GCC High operations
Develop and execute cloud adoption and modernization strategies
Establish cloud governance and security standards
Design and maintain enterprise Azure environments
Manage 24x7 production support operations for Azure and hybrid infrastructures
Lead major incident management and service restoration activities
Drive cloud financial operations and cost optimization initiatives
Benefits
Opportunity to work with cutting-edge cloud technologies
Engagement in enterprise-scale modernization initiatives
Collaboration with cross-functional teams including security and compliance
Focus on operational excellence through automation and process improvements
Potential for professional development and certifications in cloud technologies
Full Job Description
Position Description & Qualifications
We are seeking a Cloud Infrastructure Manager to lead the design, implementation, and operational management of Microsoft Azure and Azure Government (GCC High) environments. This role is responsible for driving cloud strategy, leading the engineering team, managing 24x7x365 production operations, and delivering enterprise-scale modernization initiatives, including migrations from on-premises infrastructure to Azure.
This position is contingent upon your ability to obtain/maintain a DoD clearance
In this role, you will:
Cloud Strategy & Leadership
Lead and mentor a team of cloud engineers responsible for Azure and GCC High operations, engineering, and service delivery.
Develop and execute cloud adoption, migration, modernization, and operational strategies aligned with business objectives.
Establish cloud governance, security standards, operational procedures, and best practices.
Collaborate with Infrastructure, Security, Compliance, Application Development, and business stakeholders to deliver secure and scalable cloud solutions.
Cloud Architecture & Migration
Design, implement, and maintain enterprise Azure and GCC High environments.
Lead on-premises to Azure migration initiatives, including infrastructure, storage, applications, databases, and VMware workloads.
Develop and execute migration strategies including rehosting, re-platforming, modernization, and cloud-native transformation.
Ensure cloud solutions meet performance, availability, security, and compliance requirements.
Cloud Operations & Service Delivery
Manage and oversee 24x7x365 production support operations for Azure, GCC High, and hybrid infrastructure environments.
Lead major incident management, problem management, escalation processes, and service restoration activities.
Establish operational support models, service level objectives (SLOs), SLAs, monitoring standards, and disaster recovery capabilities.
Ensure continuous availability, resiliency, and performance of mission-critical business systems.
Drive operational excellence through automation, Infrastructure-as-Code (IaC), and process improvements.
FinOps & Cost Optimization
Lead Cloud Financial Operations (FinOps) practices, including budgeting, forecasting, chargeback/showback models, and cloud cost governance.
Monitor Azure and GCC High consumption trends and identify opportunities for optimization and cost reduction.
Partner with Finance, Procurement, and business leaders to ensure cloud spending aligns with organizational goals and budgets.
Establish accountability and visibility into cloud resource utilization and costs.
Security & Compliance
Support compliance initiatives including CMMC, NIST 800-171, FedRAMP, and GCC High requirements.
Implement and maintain cloud security controls, identity management, monitoring, logging, and incident response capabilities.
Partner with cybersecurity teams to continuously improve cloud security posture and audit readiness.
To be successful in this role, you will have:
Ability to obtain/maintain Secret security clearance
U.S. Citizenship
Minimum 2 years of leadership or lead experience managing technical teams.
Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field and 8 years of combined experience; an associate degree in Information Technology, Computer Science, Engineering, or a related field and 10 years of combined experience; or a high school diploma and 12 years of combined experience in the following areas:
Infrastructure and cloud engineering.
Hands-on experience with Microsoft Azure.
Leading enterprise-scale migration initiatives from on-premises environments to the cloud.
Cloud cost management, budgeting, forecasting, and FinOps practices.
Azure networking, identity, security, governance, automation, and cloud operations.
Experience managing 24x7x365 production environments supporting mission-critical systems.
Additional desired experience and skills:
Experience designing and operating Azure Government (GCC High) environments.
Microsoft Azure Solutions Architect Expert, Azure Administrator, or Azure Security certifications.
Experience with Azure Landing Zones, VMware migrations, Kubernetes, and cloud-native architectures.
Experience supporting regulated environments and federal compliance requirements.
Microsoft Azure,
Azure Goverment (GCC High)
Azure Landing Zones
Windows Server
Linux
VMware vSphere
Backup & Disaster Recovery
Hybrid Cloud Infrastructure
Microsoft Entra ID
Microsoft Defender for Cloud
Conditional Access
Identity & Access Management
CMMC, NIST 800-171, FedRAMP
PowerShell
Terraform
Bicep
Azure DevOps
GitHub
CI/CD Pipelines
Azure Cost Management & Billing
Cloud Budgeting & Forecasting
Chargeback/Showback Models
Cloud Cost Optimization
About Serco
Serco Group plc is a British company providing public services. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index. The company has four divisions: Health, Justice and Immigration, Transport, and Defence, and operates across the UK and Europe, North America, Asia Pacific and the Middle East. Serco primarily provides public services to governments, including the operation of prisons and hospitals, defence and aerospace services, and transport services. The company also provides IT and consultancy services to the public sector. Serco has been involved in a number of controversies, including allegations of overcharging the UK government and mismanagement of contracts.
