High school diploma or equivalent required; degree preferred.
Minimum of 5 years of warehouse management experience.
Strong verbal and written communication skills in English.
Ability to handle conflict effectively.
Customer-focused with a strong quality awareness.
Ability to work under pressure and manage time efficiently.
Willingness to work flexible hours.
Responsibilities
Manage staff time to minimize overtime reliance.
Ensure compliance with safety and quality standards.
Update and maintain company and customer manuals.
Implement and monitor local emergency plans.
Foster positive relationships with customers and airport authorities.
Resolve conflicts and address irregularities promptly.
Participate in internal meetings and contribute to discussions.
Benefits
401(k) with company match.
Comprehensive health insurance including dental and vision.
Life insurance coverage.
Paid time off including vacation and sick leave.
Tuition reimbursement for further education.
Full Job Description
Job Summary
As a Cargo Duty Manager, you will be responsible for the day-to-day safe and efficient operation of cargo operations while ensuring customer service standards and contractual services are met.
The expected salary is $85,000/year. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.
Your activities
Effectively manages staff time to reduce dependence on overtime
Ensures applicable safety and quality standards are met
Maintains as well as up-dates company's and customer manuals and documentation
Implements and monitors the local emergency plan
Develops and maintains good relations with customers and airport authorities
Find solutions to conflicts and irregularities
Attends and contributes to internal meetings
Comply with company Standard Operating Procedures (SOP) and policies
Perform related duties as assigned
Your profile
High school diploma or equivalent required. Degree preferred
Good command of the English language both verbal and written
A minimum of 5 years warehouse management experience
Ability to deal with conflict
Communication skills
Ability to work under pressure
Customer focus and quality awareness
Must be able to work flexible working hours
What we offer
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance
Visit our website at www.careers.swissport.com to learn more about Life at Swissport.
Join Swissport today and be part of a team that connects the world of aviation!
