Job Summary:
The Senior ServiceNow Technical Consultant or Architect will be responsible for designing, configuring, and implementing ServiceNow Vulnerability Response (VR) solutions within complex client environments. The role requires a combination of functional expertise and hands-on technical experience in vulnerability management workflows, platform architecture, and integrations. The candidate will lead technical engagements, conduct solution design sessions, and deliver end-to-end ServiceNow Vulnerability Response implementations while ensuring alignment with client requirements and platform best practices.
Key Responsibilities:
• Design, configure, and implement ServiceNow Vulnerability Response (VR) solutions within complex enterprise environments.
• Develop and configure vulnerability management workflows within the ServiceNow platform.
• Implement and manage Vulnerable Items and Vulnerability Groups.
• Configure vulnerability prioritization and remediation workflows.
• Integrate vulnerability scanning tools such as Qualys, Tenable, and Rapid7 with ServiceNow.
• Manage CMDB and Configuration Item (CI) relationships relevant to Vulnerability Response.
• Lead client-facing technical engagements, workshops, and solution design sessions.
• Manage end-to-end ServiceNow implementation activities, ensuring solutions meet client requirements.
• Apply ServiceNow platform architecture, integration standards, and implementation best practices.
• Collaborate with client stakeholders and technical teams to deliver effective vulnerability management solutions.
• Provide technical guidance and recommendations throughout implementation engagements.
Required Qualifications:
• Minimum of 7+ years of ServiceNow implementation experience within a consulting or professional services environment.
• Hands-on experience implementing and configuring vulnerability management workflows within ServiceNow.
• Strong expertise in ServiceNow Vulnerability Response (VR).
• Experience with Vulnerable Items, Vulnerability Groups, vulnerability prioritization, and remediation workflows.
• Hands-on experience integrating vulnerability scanners such as Qualys, Tenable, or Rapid7.
• Understanding of CMDB and Configuration Item (CI) relationships as they relate to Vulnerability Response.
• Strong client-facing experience, including leading workshops, solution design sessions, and end-to-end implementations.
• Solid understanding of ServiceNow platform architecture, integrations, and implementation best practices.
• Active CTA certification or the following active ServiceNow certifications:
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- At least one Certified Implementation Specialist (CIS), preferably in Risk and Compliance (RC), Vulnerability Response (VR), or Third-Party Risk Management (TPRM).
Preferred Qualifications:
• Bachelor's degree in Information Technology, Engineering, or a related field.
• ServiceNow Certified Technical Architect (CTA) certification.
