QualityAI is seeking a detail-oriented and self-driven
ServiceNow QA Tester to support testing initiatives within a growing ServiceNow environment. This role requires strong manual testing expertise, hands-on ServiceNow experience, and the ability to work independently while collaborating with cross-functional teams. This position has strong growth potential into a QA Lead role.
Location: US remote (EST time zone)
Must-Have Qualifications- 3+ years of ServiceNow testing experience
- 5+ years of manual QA testing experience
- Strong understanding of QA methodologies and defect lifecycle
- Ability to work independently and within a team environment
- Strong communication and problem-solving skills
Responsibilities- Perform manual testing for ServiceNow applications and enhancements
- Create and execute test cases and test plans
- Identify, document, and track defects through resolution
- Conduct functional, regression, smoke, and UAT testing
- Collaborate with developers, analysts, and stakeholders to ensure quality delivery
- Support ongoing QA process improvements
Preferred- Experience with ServiceNow ITSM modules
- Agile/Scrum experience
- Leadership potential or prior mentoring experience
Benefits:- Be a part of a company who strives to support for diversity and inclusion in the workplace - we are one, we are many at QualityAI. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences.
- Local and global opportunities - we offer you internal rotation and international mobility opportunities to grow your career.
- Clear view of your career and progression with the company - QualityAI is growing massively (since Jan 2021 - added more than 2000 engineers) and giving you the opportunity to grow with us.
- Never stop experimenting and learning with QualityAI Tech academy: 3000+ training courses, mentorship programs, technical tribes, sponsored certifications, leadership programs and much more.
- Earn bonuses via our Client Referral and Employee Referral Program's. Refer and earn - tap your network for net-worth.
- A Competitive pay, the salary range for the role is $100,000 - $110,000.
If you like what you have read, send us your resume and let's start talking!