The position at a glanceCIB IT Production, ServiceNow Developer:
The ServiceNow Developer main goal is to provide ServiceNow development services and, platform support at Canada/AMER Pacific time-zone in order to fulfill a follow-the-sun strategy as a part of ITG ServiceNow Global Production Support Team
In detailMain Responsibilities as follows:- Analysis and implementation of business demands and development on ServiceNow;
- Implementation of new uses with ServiceNow best practices;
- Adhere to ITG Agile Process requirements / ServiceNow release deployments;
- Setting up and, technical maintenance of Service Catalogues for BNP entities;
- Creating and implementing ServiceNow test plans and implementation runbooks;
- Realizing data imports, reporting, mapping data, screen creation, workflow creation and other related implementations;
- Incident resolution for ITG ServiceNow platform;
- Provide 'Follow the Sun' Support coverage for AMER time zones;
- Report to ServiceNow Global Production Support Team related tasks.
The strengths and skills that will help you succeedREQUIREMENTS- 5 years of experience in the field.
- Up to date ServiceNow System Administrator Certification - CSA;
- Experience with ServiceNow development with complex IT environments;
- Experience with Agile (SCRUM) development process;
- ITSM/ITIL certification (Strong Plus);
- Given the vast majority of our clients, both internal and external, are based outside of Quebec and Canada, specific language requirements may apply. Knowledge of the English is required.
SKILLS AND BEHAVIOURS- Ability to understand complex systems, and propose or develop IT solutions;
- Ability to create and report technical solutions to a collaborative multidisciplinary environment across different regions and entities;
- Good at organizing and managing multiple priorities and/or projects;
- Excellent written and oral communication skills, with the ability to explain complex issues clearly and concisely to audiences of varying technical levels.
- Continuous self-improvement on new technology benchmarks and best practices.
What's in it for youIn addition to competitive compensation, we offer flexible benefits including a family and spouse insurance program, a defined contribution pension plan and paid days for volunteering. Hybrid work arrangements, such as remote working up to 50% and flexible working hours are available for most positions. BNP Paribas provides excellent training and personal development programs, as well as opportunities for career development within the company and internationally.
To find out more about our range of benefits, click here
What you need to know- We will review candidates as they apply, so don't wait to submit your application;
- BNP Paribas is committed to accessibility and inclusion. If you need any accommodation during the recruitment process, you can contact accessibility [at] us.bnpparibas (dot) com
- You must be legally eligible to work in the Greater Montreal area and, if applicable, hold a valid work or study permit. Physical presence in BNP Paribas' office(s) is an essential function of this position;
