Bachelor's or Master's degree in Computer Science, Computer Information Systems, or Information Technology.
Proven experience in designing and developing ServiceNow workflows.
Strong understanding of ServiceNow administration, including user and role management.
Ability to lead maintenance and upgrade planning for ServiceNow systems.
Experience in estimating project efforts and managing complex business requirements.
Responsibilities
Design and develop new ServiceNow workflows and processes.
Administer the ServiceNow system, managing users, groups, and roles.
Lead maintenance and upgrade planning for the ServiceNow platform.
Provide accurate estimates for release efforts.
Take ownership of complex business requirements and drive them to completion.
Manage and resolve incidents related to ServiceNow applications.
Benefits
Opportunity to work with cutting-edge technology in ServiceNow.
Collaborative work environment with a focus on innovation.
Professional development opportunities to enhance skills.
Potential for career advancement within the organization.
Full Job Description
Job Description
Designs and develops new ServiceNow workflows and processes
Day to day administration of the ServiceNow system including adding Users, Groups and Roles ensuring that these conform to the agreed standards for access to the platform
Leads ServiceNow maintenance, upgrade planning and administration
Provides accurate estimates of release level of effort
Takes ownership of complex business requirements and works them to completion
Manages and resolves incidents against ServiceNow applications
Qualifications
Bachelor's / Master's degree in Computer Science, Computer Information Systems, Information Technology.
