Job Description- Designs and develops new ServiceNow workflows and processes
- Day to day administration of the ServiceNow system including adding Users, Groups and Roles ensuring that these conform to the agreed standards for access to the platform
- Leads ServiceNow maintenance, upgrade planning and administration
- Provides accurate estimates of release level of effort
- Takes ownership of complex business requirements and works them to completion
- Manages and resolves incidents against ServiceNow applications
QualificationsBachelor's / Master's degree in Computer Science, Computer Information Systems, Information Technology.
