5-7 years of experience developing ServiceNow applications
Proficient in Agile methodologies and Jira
Strong understanding of accessibility standards
Skilled in analyzing web applications, databases, and APIs
Experience with version control tools like GitHub
Background in managing Tier 1, Tier 2, and Tier 3 support
Active TS/SCI clearance with Polygraph
Responsibilities
Design, develop, test, and maintain ServiceNow applications using Agile methods
Implement enhancements and security requirements following best practices
Analyze and document application architectures and system interfaces
Develop code for databases and cloud services
Conduct unit, functional, and user acceptance testing
Support service management processes across multiple tiers
Create and maintain comprehensive technical documentation
Benefits
Competitive benefits package including medical, dental, and vision
Immediate 401k vesting
Generous PTO and flexible schedules
$500 annual technology allowance
Full Job Description
We are seeking an experienced ServiceNow Software Developer to support a government Sponsor's enterprise IT and human capital management initiatives. The ideal candidate will design, develop, enhance, and maintain ServiceNow applications that improve business processes, streamline IT support, modernize web-based systems, and support organizational goals.
Key Responsibilities
Design, develop, test, maintain, and document ServiceNow applications and integrations using Agile methodologies.
Implement application enhancements, security requirements, and industry best practices, including accessibility standards.
Analyze and document application architectures, databases, APIs, and system interfaces.
Develop and maintain code supporting databases and cloud-based services.
Conduct unit, functional, and user acceptance testing.
Support Tier 1, Tier 2, and Tier 3 service management processes.
Create and maintain technical documentation, including SOPs, workflows, knowledge base articles, architectural diagrams, security plans, and deployment checklists.
Collaborate with stakeholders to improve user experience, reduce operational costs, and increase software quality and delivery speed.
Follow established documentation, version control, and security compliance procedures.
