ManTech International

ServiceNow Administrator

ManTech International • $85K — $141K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 2 years of ServiceNow administration experience (or 4 years without a degree).
  • DoD 8570 IAT II certification required.
  • Experience with database administration.
  • Proficient in creating user and operational documentation for ServiceNow.
  • Experience with Linux systems.

Responsibilities

  • Administer the on-premise ServiceNow platform, including installation and updates.
  • Develop and troubleshoot ServiceNow forms and custom scripts.
  • Configure SAML for ServiceNow identity management.
  • Maintain knowledge management tools like SharePoint and ServiceNow.
  • Support STIG processes and vulnerability remediation for Linux and databases.
  • Prepare documentation such as guides for administration and user reference.

Benefits

  • Health and Life Insurance.
  • Paid Time Off and Holiday Pay.
  • Short-term and Long-term Disability coverage.
  • Retirement and Savings programs.
  • Learning and Development opportunities.
Full Job Description
MANTECH seeks a motivated, career and customer-oriented ServiceNow Administrator / Developer to join our team USMC Team in Quantico, VA.

Responsibilities include but are not limited to:
  • Administer an on-premises version of ServiceNow, including activities such as (but not limited to) installation, configuration, maintenance, updates, harden (STIG), administer, train, and document ServiceNow branding, customization, and translating user requirements into functionality
  • Develop, manage, and troubleshoot ServiceNow forms, client and UI scripts, business rules, and scheduled imports
  • Configure and troubleshoot SAML single sign-on for ServiceNow authentication and identity management
  • Maintain KM tools such as, but not limited to, SharePoint, Dynamics CRM, ServiceNow, and local product creation/dissemination system
  • STIG/POAM/Mitigation statements support with the Linux OS and Database
  • Documentation to include quick reference/admin guides


Minimum Qualifications:
  • Bachelor's degree and at least 2 years of experience with ServiceNow administration, patching, and upgrades. An additional 2 years of experience may be substituted in lieu of degree.
  • Certified to meet DoD 8570 IAT II requirements
  • Experience with database administration
  • Experience creating user and administrative documentation respective to ServiceNow
  • Linux experience


Preferred Qualifications:
  • MySQL or MariaDB experience
  • Understanding of Risk Management Framework (RMF)
  • SharePoint/2010/2013/2016
  • HTML, JavaScript, Microsoft SQL Server, Active Directory, DNS, SharePoint Designer, IIS, PKI, PowerShell, Group Policy
  • Intelink/IntelShare and available capabilities for potential use and integration
  • Familiarity with Navy/Marine Corps interoperability requirements is preferred
  • PowerShell scripting using any/all of the respective plugins related to the applicable technologies


Clearance Requirement:
Must have a current / active Top Secret / SCI clearance.

Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

The projected compensation range for this position is $85,000.00-$141,600.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, MANTECH invests in its employees beyond just compensation. MANTECH's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.

About ManTech International

ManTech International Corporation is an American defense contracting firm that was founded in 1968. The company provides cybersecurity, intelligence, and defense solutions to the United States Government. ManTech has over 9,000 employees and operates in 40 countries worldwide. The company's services include software development, systems engineering, and enterprise IT solutions. ManTech has been awarded numerous contracts by the U.S. Department of Defense and other government agencies.
Learn more about ManTech International
Size
9,800 employees
Market Cap
$3.7 billion
Industry
Net Income
$120.5 million
Founded
1968
5 Year Trend
+9.8%
Revenue
$2.5 billion
NASDAQ

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