Service-to-Sales Acquisition Specialist (C4C)

Courtesy Nissan

β€’ $65K β€” $125K *
Mesa, AZ 85204In-Person
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong computer skills are required.
  • Comfortable working with CRM systems or willing to learn dealership CRM software.
  • Customer-facing experience with excellent communication skills.
  • Vehicle appraisal experience is preferred but not required; willingness to learn is essential.
  • Positive attitude and strong work ethic.
  • Self-motivated and goal-oriented mindset.
  • Ability to build trust and rapport with customers.

Responsibilities

  • Review daily service repair orders and customer appointments.
  • Meet with service customers while their vehicles are being serviced.
  • Evaluate opportunities to purchase customer vehicles for dealership inventory.
  • Appraise customer vehicles and present purchase offers.
  • Assist customers interested in upgrading to a new or pre-owned vehicle.
  • Build relationships with customers and create exceptional experiences.
  • Coordinate with sales and service teams to maximize opportunities.

Benefits

  • Aggressive compensation plan.
  • Income potential of $65,000 to $125,000+ annually.
  • Weekly cash SPIFF opportunities.
  • Paid on-the-job training.
  • Advancement opportunities within one of Arizona's fastest-growing automotive groups.
  • Stable, family-owned company with a reputation for investing in its people.
  • Supportive leadership and team environment.
Full Job Description
Courtesy Nissan of Mesa

πŸ“ Mesa, Arizona

Earn $65,000 - $125,000+ Per Year
πŸ’° Weekly Cash SPIFFs
πŸŽ“ Paid Training
πŸ“ˆ Career Growth Opportunities
πŸš— Automotive Experience Not Required

Courtesy Nissan of Mesa is looking for two highly motivated individuals to join our team as Service-to-Sales Acquisition Specialists (C4C).

This is a unique position that combines customer service, vehicle acquisition, appraisal, and sales. Your primary responsibility will be identifying opportunities within our service department to help customers upgrade their current vehicle, trade into a newer model, or sell their vehicle directly to our dealership.

What You'll Do
  • Review daily service repair orders and customer appointments.
  • Meet with service customers while their vehicles are being serviced.
  • Evaluate opportunities to purchase customer vehicles for dealership inventory.
  • Appraise customer vehicles and present purchase offers.
  • Assist customers interested in upgrading to a new or pre-owned vehicle.
  • Build relationships with customers and create exceptional experiences.
  • Coordinate with sales and service teams to maximize opportunities.
  • Generate appointments and follow up with customers throughout the process.
  • Utilize CRM tools to document customer interactions, opportunities, and follow-up activities.
  • Help customers explore vehicle options that better fit their needs and budget.

Schedule
  • Monday through Saturday
  • Every Sunday Off
  • Every Other Saturday Off
  • 7:00 AM - 5:00 PM or 8:00 AM - 6:00 PM

Compensation & Benefits
  • Aggressive compensation plan
  • Income potential of $65,000 to $125,000+ annually
  • Weekly cash SPIFF opportunities
  • Paid on-the-job training
  • Advancement opportunities within one of Arizona's fastest-growing automotive groups
  • Stable, family-owned company with a reputation for investing in its people
  • Supportive leadership and team environment

Qualifications
  • Strong computer skills are required.
  • Comfortable working with CRM systems or willing to learn dealership CRM software.
  • Customer-facing experience with excellent communication skills.
  • Vehicle appraisal experience is preferred but not required; willingness to learn is essential.
  • Positive attitude and strong work ethic.
  • Self-motivated and goal-oriented mindset.
  • Ability to build trust and rapport with customers.
  • Professional appearance and demeanor.
  • Automotive experience is helpful but not required.


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