2+ years of automotive technician experience; Mercedes-Benz or European vehicle experience preferred
ASE certification(s) preferred; willingness to obtain Mercedes-Benz StarTEK certification
Proficiency in diagnosing mechanical, electrical, and electronic vehicle systems
Experience with diagnostic software and scan tools
Valid driver's license with a clean driving record
Strong attention to detail and commitment to first-time fix quality
Ability to thrive in a fast-paced, team-oriented environment
Customer-aware attitude in a hospitality-first culture
Responsibilities
Perform diagnostic, maintenance, and repair services on Mercedes-Benz Sprinter vans to factory standards
Conduct multi-point vehicle inspections and clearly communicate findings to Service Advisors
Execute warranty and recall repair procedures in compliance with Mercedes-Benz guidelines
Complete required documentation accurately and in a timely manner in the DMS
Maintain a clean, organized, and safe work environment in your service bay
Stay current with Mercedes-Benz technical service bulletins and training requirements
Collaborate with the service team to deliver a seamless, hospitality-first customer experience
Uphold commitment to quality, ensuring every vehicle leaving your bay reflects the brand
Benefits
Ground-floor opportunity to shape culture, processes, and standards of a new operation
Competitively structured compensation package with performance-based incentives
Manufacturer-supported training and Mercedes-Benz certification opportunities
Collaborative, hospitality-first culture where contributions are valued
Serve a thriving and growing commercial market in the Pacific Northwest
Full benefits package including medical, dental, vision, and paid time off
Career growth potential as the business grows and scales
Full Job Description
Job Type
Full-time
Description
Mercedes-Benz | Sprinter Van | Luxury & Hospitality | B2B | Vancouver, WA
Are you a skilled technician who takes pride in precision work and wants to represent one of the most respected automotive brands in the world? The Mercedes-Benz Van Center of Vancouver is looking for a talented, detail-oriented Service Technician to join our founding team. This is a rare opportunity to get in on the ground-floor - help us build a world-class service operation from the ground up.
WHAT YOU'LL DO • Perform diagnostic, maintenance, and repair services on Mercedes-Benz Sprinter vans to factory standards • Conduct multi-point vehicle inspections and communicate findings clearly to Service Advisors • Execute warranty and recall repair procedures in compliance with Mercedes-Benz guidelines • Complete required documentation accurately and in a timely manner in our DMS • Maintain a clean, organized, and safe work environment in your service bay • Stay current with Mercedes-Benz technical service bulletins and training requirements • Collaborate with the service team to deliver a seamless, hospitality-first customer experience • Uphold our commitment to quality - every vehicle that leaves your bay reflects our brand
WHAT WE'RE LOOKING FOR • 2+ years of automotive technician experience; Mercedes-Benz or European vehicle experience highly preferred • ASE certification(s) preferred; willingness to obtain Mercedes-Benz StarTEK certification • Proficiency in diagnosing mechanical, electrical, and electronic vehicle systems • Experience with diagnostic software and scan tools • Valid driver's license with a clean driving record • Strong attention to detail and commitment to first-time fix quality • Ability to thrive in a fast-paced, team-oriented environment • A professional, customer-aware attitude - you'll be part of a hospitality-first culture
COMPENSATION & STRUCTURE • Competitive flat-rate or hourly compensation depending on experience and certification level • Structured ramp-up period to support your transition into a new brand and facility • Performance bonuses and technician recognition programs
WHY JOIN OUR FOUNDING TEAM? • Ground-floor opportunity to shape the culture, processes, and standards of a brand-new operation • Represent one of the world's most iconic luxury brands • Competitive compensation package with performance-based incentives • Manufacturer-supported training and Mercedes-Benz certification opportunities • Collaborative, hospitality-first culture where your contributions are seen and valued • Serve a thriving and growing commercial market in one of the Pacific Northwest's fastest-growing corridors • Full benefits package including medical, dental, vision, and paid time off • Career growth potential as the business grows and scales