Full Job Description
The supervisor will enable technicians to provide quality repair and maintenance of equipment, such that all jobs are completed with regard to Altec's values while achieving customer goals.
$80,000-85,000 Annually depending on skill and experience
Salary varies relative to experience and location. Job openings exist across the U.S. and Canada.
Basic Qualifications for Supervisor I:
High School Diploma or GED AND
Four years of industry-related experience OR
A bachelor's degree with some industry-related knowledge
Travel 0 - 25%
Problem solving and troubleshooting skills required
General PC skills required
Excellent communication skills required
Must be able to work with team members and work with minimal supervision
Current valid Driver's License may be required
Ability to read and interpret required manuals, prints and schematics preferred
As a Service Center Supervisor, you will lead a team of technicians to ensure repairs and maintenance are completed safely, efficiently, and to the highest quality standards. You'll be responsible for assigning and reviewing work orders, supporting process improvements, managing shop operations, and fostering a collaborative team culture aligned with Altec's values.
Responsibilities
Coordinate with third-party vendors and internal support teams (e.g., parts, engineering) to ensure timely access to materials and alignment with customer expectations.
Support inventory control, work order review, and assignment to technicians based on skills and workload; ensure accurate cost tracking and documentation.
Monitor and ensure all work is completed safely, efficiently, and in compliance with customer requirements, including legible and complete repair records.
Develop and maintain product knowledge to support technicians in troubleshooting and repair procedures.
Assess and address technician training needs to support job performance and career development.
Assist with staffing processes, including technician scheduling and identifying hiring needs to meet operational demand.
Maintain a clean, organized, and safe facility environment.
Perform other duties as assigned by leadership.
We're seeking a strong leader and proactive problem-solver with excellent communication skills and a dedication to continuous improvement. If you're committed to safety, quality, and team development-and ready to make a difference-you'll thrive at Altec.
Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.
Competitive pay and comprehensive benefits
