Position: Service Specialist II Location: Dallas, TXThis position is responsible for servicing complex system issues on time and to the customer's satisfaction. These specialists will be responsible for troubleshooting and repairing customer systems, performing scheduled maintenance, and performing warranty work. They are also esponsible for analyzing customer needs and making suggestions regarding expanded product offerings to existing customers. To perform this job successfully, an individual must be able to perform each primary job duty satisfactorily.
What will you do? - Assist with cost estimates for minor system modifications
- Troubleshoot and repair complex customer systems independently
- Develop and implement hardware selections and software applications for assigned customers
- Check-out and start-up control systems
- Start-up, programming, and check-out of VFDs as well as load and test system databases
- Coordinate activities of subcontractors, when necessary
- Complete documentation for assigned tasks
- Suggest system improvements and modifications
What qualifications will make you successful? - Three or more (3+) years of trade and/or relevant work experience
- Demonstrated focus on the customer
- Offer and Application Knowledge
- SSX/EcoStruxture or Tridium knowledge and experience
What's in it for me? - Opportunity for career advancement and upward mobility
- Excellent overall benefit package
- Exciting chance to work for one of the "Best Places to Work"
Who will you report to?- This position will report directly to the Field Service Manager
Ready to launch your technical service career? Apply today!
For this U.S. based position, the expected pay range is USD 68,000 - USD 102,000 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.
Schneider Electric is there when it matters most to you
Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:
Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.
