Service Sales Representative

Modern Niagara

$90K — $110K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Post-secondary education in Business, Marketing, Mechanical, Electrical, BAS Controls, or related Building Services is an asset.
  • 3-5 years of successful outside B2B sales experience, preferably in building services or facility management.
  • Strong technical or trade background (HVAC, electrical, plumbing, mechanical, or building systems) is a strong advantage.
  • Relevant industry or sales designations are an asset.

Responsibilities

  • Prospect and cold call to develop new business opportunities for preventative maintenance services.
  • Build and sustain relationships with facility managers and decision-makers across various sectors.
  • Generate leads through site visits and customer outreach to assess needs.
  • Manage 3-5 self-generated new appointments weekly for pipeline growth.
  • Respond to RFPs and client inquiries professionally and promptly.
  • Prepare and deliver customized proposals, presentations, and quotations.
  • Negotiate service agreements to ensure profitable growth and alignment with client goals.
  • Collaborate with internal teams for seamless service delivery.
  • Maintain accurate sales records in CRM systems.
  • Achieve or exceed sales targets on a monthly, quarterly, and annual basis.
  • Stay updated on industry trends and market conditions to leverage growth opportunities.
  • Attend industry events to expand networks and strengthen relationships.

Benefits

  • Performance-based bonus opportunities.
  • Defined Contribution Pension Plan with a generous employer contribution.
  • Flexible Health and Dental benefits with tiered options.
  • Annual health spending account for wellness support.
  • 24/7 confidential Employee and Family Assistance Program.
  • Competitive vacation package with additional vacation granted over tenure.
  • Employer Paid Parental Leave Top Up.
  • Annual Community Day for volunteering efforts.
  • Corporate Discounts for fitness, mobile, travel, and insurance programs.
Full Job Description
We are looking for a results-drivenService Sales Representative to accelerate growth in our Building Services preventative maintenance business. In this role, you will prospect, qualify, and close new service agreements, expand client portfolios, and build strong, lasting relationships with clients. The ideal candidate combines technical knowledge in mechanical, electrical, or BAS control systems with a passion for helping clients maximize equipment reliability, extend asset life,

Key Impact / Purpose

  • Understands client decision-making and operational priorities, strategically engaging facility managers, engineers, and other key stakeholders to build long-term partnerships.
  • Expands client portfolios by identifying new opportunities and converting prospects into long-term service customers.
  • Positions Modern Niagara's service maintenance solutions effectively, engaging the right internal experts at the right time to create maximum client value.


Duties and Responsibilities:

  • Heavy outbound prospecting and cold calling to engage, identify, and develop top of funnel new business opportunities for mechanical, electrical, and controls preventative maintenance services.
  • Build and maintain strong relationships with facility managers, property owners, and operational decision-makers across commercial, industrial, mixed-use residential, healthcare, and institutional sectors.
  • Generate and qualify leads through site visits, assessments, and strategic outreach to understand customer needs.
  • Schedule and manage 3-5 self-generated new appointments weekly to drive pipeline growth.
  • Respond to and coordinate industry RFPs and client inquiries promptly and professionally.
  • Prepare and deliver proposals, presentations, and quotations tailored to client requirements.
  • Negotiate service agreements, ensuring profitable growth and alignment with client objectives.
  • Collaborate with Service and Account Management teams to ensure seamless onboarding and high-quality service delivery.
  • Maintain accurate sales records and activity tracking in CRM systems.
  • Achieve or exceed monthly, quarterly, and annual sales targets.
  • Stay informed on industry trends, competitors, and market conditions to identify and act on growth opportunities.
  • Attend industry events and functions to expand the customer base and strengthen relationships.
  • Perform additional duties as assigned by management.


Must haves:

  • Post-secondary education in Business, Marketing, Mechanical, Electrical, BAS Controls, or related Building Services is an asset.
  • 3-5 years of successful outside B2B sales experience, preferably in building services or facility management.


Nice to haves:

  • Technical or trade background (HVAC, electrical, plumbing, mechanical, or building systems) is a strong advantage.
  • Relevant industry or sales designations are an asset.


This is a new position. Expected annual compensation;$90,000 - $110,000 + commissions.

Modern Niagara offers a competitive total compensation package including:

  • Performance based bonus opportunities
  • Defined Contribution Pension Plan with a generous employer contribution
  • Flexible Health and Dental benefits with tiered options to meet the needs of you and your family
  • An annual health spending account to support your overall wellness
  • 24/7 confidential support through our Employee and Family Assistance Program with access to comprehensive resources and professional services
  • A competitive vacation package with additional vacation granted throughout your tenure with the organization.
  • Employer Paid Parental Leave Top Up
  • Annual Community Daydedicatedto volunteering and giving back to the communities where we live and work
  • Corporate Discounts through various vendors across Canada for programs such as fitness, mobile phones, travel, home and auto insurance and many others


Here at Modern Niagara, because we know our people are the best in the industry, we pride ourselves on providing a total compensation package that rewards employees for their hard work and supports employees and their families in their overall wellbeing.

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