KLA Tencor

Service Sales Manager

KLA Tencor$177K — $302K *
Boise, ID 83709In-Person
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in semiconductor or capital equipment sectors
  • Proven track record in direct customer sales
  • Strong technical selling and business acumen
  • Deep understanding of financial, legal, and marketing concepts
  • Advanced skills in Excel and PowerPoint for presentations
  • Strong financial modeling and deep dive analysis capabilities
  • Excellent communication and interpersonal skills
  • Experience in influencing and managing internal/customer relationships
  • Familiarity with recognized sales processes
  • Bachelor's degree, MBA preferred
  • Willingness to travel 10-25% domestically/internationally

Responsibilities

  • Identify customer needs and develop new business opportunities
  • Negotiate and manage service contract renewals and expansions
  • Drive regional team to meet objectives and enhance customer satisfaction
  • Promote and communicate commercial strategy to senior management
  • Document and follow finance processes related to sales activities
  • Research and formulate strategic sales growth plans with senior staff

Benefits

  • Medical, dental, vision, and life insurance
  • 401(K) with company matching
  • Employee stock purchase program (ESPP)
  • Student debt assistance and tuition reimbursement
  • Career development and growth opportunities
  • Financial planning benefits
  • Wellness benefits including EAP
  • Paid time off and holidays
  • Family care and bonding leave
Full Job Description

Job Description/Preferred Qualifications

The Global Service Support Division (GSS) headquartered in Milpitas, CA is our service organization that consists of service sales, marketing, spares supply chain management, field operations, engineering, product training, and technical support. GSS partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services.

The GSS Business Development Team is looking for a strong and motivated individual contributor to lead GSS service sales and business development directly to select North American and global customers.As GSS Sales & Business Development Manager, you will be the headquarter lead and intermediary for all customer and field commercial activity.

Job Description:
  • Work with regional account teams and other GSS organizations to identify customer needs and develop new business opportunities across core services, enhancements and Pro Systems.
  • Negotiate and manage the renewal and expansion of service contracts at key customers.
  • Drives regional team to meet objectives while ensuring that sales activity is positively reflected in customer satisfaction.
  • Explain, promote, and support commercial strategy to senior division management.
  • Document and follow GSS and KLA Finance processes related to deal creation, approval, quotes, negotiations, deal closure, and operationalization.
  • Research and develop strategic sales growth plans with senior GSS staff and team.

Minimum Qualifications

Skills & Qualifications:
  • > 10 years semiconductor equipment or other industrial or capital equipment experience
  • Proven results with direct customer sales or other related experience
  • Strong business acumen and technical selling skills
  • Strong understanding of financial, legal, and marketing fundamentals
  • Advanced Excel/PowerPoint capabilities; including presentation skills.
  • Strong financial/mathematical modeling skills with ability to deep dive but still maintain high-level vision/strategy.
  • Excellent interpersonal and communication skills, ability to turn non-specific goals into concrete tasks, and influence peers in other organizations to accomplish objectives.
  • Demonstrated experience managing internal and customer hierarchies.
  • Practical working knowledge of industry recognized sales processes.
  • BA/BS; MBA or equivalent experience
  • Domestic/International travel required anywhere from 10 to 25% as required by business needs

Base Pay Range: $177,900.00 - $302,400.00 Annually

Primary Location: USA-CA-Milpitas-KLA

KLA99s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

About KLA Tencor

KLA Corporation is a global capital equipment company that provides process control solutions for semiconductor and related industries. The Company's products are also used in a number of other high technology industries, including the packaging, light emitting diode (LED), power device and compound semiconductor markets. Its products and services are used by bare wafer, integrated circuit (IC), lithography reticle (reticle or mask) and disk manufacturers around the world. The Company's inspection and metrology products and related offerings are categorized in various groups, including Chip Manufacturing, Wafer Manufacturing, Reticle Manufacturing, LED, Power Device and Compound Semiconductor Manufacturing, Data Storage Media/Head Manufacturing, Microelectromechanical Systems (MEMS) Manufacturing, and General Purpose/Lab Applications.
Learn more about KLA Tencor
Size
11,300 employees
Market Cap
$52 billion
Industry
Net Income
$1.3 billion
Founded
1997
5 Year Trend
+21.5%
Revenue
$6 billion
NASDAQ

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