Job Type
Full-time
Description
Service & Sales Manager - Commercial Security Systems Company: Associated Technical Services (ATS) / Alarm Systems, Inc.
Location: Madison, WI
Position: Full-Time
Position OverviewWe are seeking a Service & Sales Manager to support and grow our Madison operations. This position combines technical service leadership, customer relationship management, and business development.
Key Responsibilities- Oversee local service activities and support timely customer service.
- Coordinate technician schedules, priorities, and customer needs.
- Support and mentor technical personnel.
- Build relationships with existing commercial customers.
- Identify new business opportunities and expand the customer base.
- Meet with customers to understand security needs and recommend solutions.
- Coordinate with technical and operations teams on proposals and projects.
- Resolve customer concerns and operational challenges.
- Support overall growth and performance of the Madison operation.
Qualifications- Experience in commercial security integration, low-voltage systems, fire alarms, or a related industry.
- Experience in service management, technical leadership, operations, or business development.
- Familiarity with access control, video surveillance, intrusion alarms, and related technologies.
- Strong customer relationship and communication skills.
- Ability to balance operational responsibilities with sales initiatives.
- Proven leadership and problem-solving abilities.
Ideal CandidateA hands-on leader with a technical foundation and a business-minded approach who enjoys supporting technicians, working with customers, and growing a local operation.
Salary Description
$70,000 - $140,000/yr
