Minimum of 3 years in industrial service sales, preferably in the vacuum industry.
Understanding of value-based selling for service business.
Technical aptitude with ability to adapt to new products.
Experience in an industrial environment, ideally with an engineering background.
Strong territory management skills.
High commitment to customer satisfaction.
Eagerness to achieve results and handle pressure.
Responsibilities
Plan and prioritize sales activities to meet business targets.
Collaborate with the aftermarket team to enhance customer satisfaction.
Analyze market data and report competitive activities to management.
Prepare service product proposals and calculate sales prices using quoting tools.
Develop and maintain strong customer relationships across the territory.
Update CRM with customer interactions and sales opportunities.
Work with Finance to improve receivables performance.
Benefits
Culture of trust and accountability.
Opportunities for lifelong learning and career growth.
Innovation driven by a people-centric approach.
Comprehensive compensation and benefits package.
Focus on health and well-being.
Full Job Description
Your role
As a Service Sales Engineer - South Region, your mission is to Maximize the sustainable growth of our VTS business across the territory by promoting sales of service products to new and existing customers, in accordance with agreed business plans, representing the VTBA in a manner that all products are promoted. You will report to the Regional Service Sales Manager - VTS North America.
You will
Plan and prioritize personal sales activities and customer/prospect contact towards achieving agreed business targets, managing personal time and productivity.
Cooperate with service aftermarket team to provide good after sales service to customers and achieve customer satisfaction;
Analyze and provide timely, accurate market information to management, such as pricing situations, status of competitive activities and "red flag" issues related to business in the region.
Undertake proposals of assigned service products, including the calculation of sales prices by applying the discounts strategy in place and using the appropriate quoting tool.
Develop and maintain good customer relationships at all levels within the area and ensure an excellent standard of aftermarket service is provided.
Monitor and report on activities and provide relevant management information by updating the CRM with customer visit reports, opportunities and quotation status info.
Cooperate with Finance department to improve the performance of receivables & overdue;
To grow the business through the development of the Installed base.
Undertake ad-hoc project work related to VTS, including new products and Marketing Campaigns.
Provide Customer information / feedback on a regular basis.
To succeed, you will need
We encourage applications from candidates with diverse experiences and perspectives.
Minimum of 3 years relevant working experience in industrial service sales experience a must, preferably in the vacuum industry.
Understanding of what value-based selling intends for Service business
Sound technical understanding and ability to quickly adopt to new products/technical developments
Working in an industrial environment, ideally with engineering background
Clear understanding of optimized territory management
Show high commitment to customer
Eagerness to hunt for results
Cope with pressure and setbacks and learn to develop accordingly
Build up relationships and network with internal and external stakeholders
Prospect, source, and maintain customers in assigned area.
Manage, call upon, and sell service products including spare parts, oils, service plans, fixed pricing repairs, overhauls, etc. to customers in assigned area.
Prepare reports as assigned relative to activity, lost orders, closings, follow-up, and performance against budget.
Intensive travelling activity (10% local travel and up to 50% overnight travel).
Experience with SAP strongly preferred.
Strong analytical and problem-solving skills.
In return, we offer
Culture of trust and accountability
Lifelong learning and career growth
Innovation powered by people
Comprehensive compensation and benefits
Health and well-being
Job location
This role is fully remote, enabling you to work from anywhere in the Southeast Region of the US (Tennessee, Georgia, Alabama, Mississippi, or Florida). We value results over location and provide the tools and support you need to succeed from any of these locations.
#UWK
About Atlas Copco
Atlas Copco is a Swedish industrial company that was founded in 1873. It manufactures industrial tools and equipment. The company operates in four business areas: Compressor Technique, Vacuum Technique, Industrial Technique, and Power Technique. Atlas Copco has a presence in over 180 countries and has over 39,000 employees. The company is committed to sustainable productivity and has set ambitious sustainability targets for 2030.
