Sales & Customer Support
Service Sales Engineer
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Job Description
Are you passionate about delivering technical solutions that keep critical building systems running at peak performance? Then join our mission to pioneer smarter water solutions that reduce energy use and improve lives.
As our new
Service Sales Engineer in Oakville, ON, you'll be providing technical and commercial aftermarket support to customers - preparing quotations, coordinating service projects, and proactively growing sales opportunities for pumps, parts, and energy optimization services that strengthen long-term customer relationships. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.
What you will be doingAs a key part of the Commercial Building Services Americas Aftermarket team, you'll create impact by building stronger customer partnerships and driving aftermarket growth through responsive technical support, competitive quotations, and energy optimization solutions.
Your main responsibilities include:- Provide knowledgeable technical support for product selection, applications, installation, and issue resolution across aftermarket offerings
- Prepare accurate, competitive quotations and manage opportunities from initial inquiry through order placement
- Proactively reach out to existing customers to ensure satisfaction, identify needs, and promote aftermarket products, services, and service contracts
- Collaborate with Service and Operations teams to coordinate project timelines, resources, and technical requirements
- Recommend solutions that address customer requirements with a focus on energy optimization and improved system performance
- Maintain accurate documentation, monitor technical changes, and communicate updates to internal and external stakeholders
What makes you a great fitAbove all, you're a customer-focused professional with strong technical aptitude, excellent communication skills, and the organizational ability to manage multiple priorities - someone who thrives in both independent and collaborative settings. We'd also imagine that you are/have:
- A degree in a related field or equivalent combination of education and work experience
- Relevant administrative and customer service experience with strong attention to detail
- Proficiency with Microsoft Office, PC-based tools and SAP or similar
- Strong written and verbal communication skills in English with sound commercial judgment
- Experience in the pump, HVAC, or related technical industry
Why you'll love working hereDay to day, you can look forward to:
- A working environment built around your needs, with flexible hours, and parental support.
- Annual bonuses, health insurance and a strong focus on well-being activities.
- Three days' additional paid leave for volunteering.
- On-demand training and structured development programmes to support your growth.
The salary range for this position is 76,700 to 106,100 CAD. Individual pay will be determined based on market location and the candidate's profile. The range listed is just one component of Grundfos's total compensation and benefits package for employees. Total compensation includes paid time off, paid holidays, merit increases, bonuses, and employee stock purchase programs, etc.
Are you ready to unlock possibilities at Grundfos? Apply today!Apply now
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Information at a Glance
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Job detailsWorkplace: Hybrid (office and home-working)
Job Location: Oakville, Ontario, Canada
Contract Type: Full-Time
Employment Type:
