Bachelor's degree in Supply Chain, Logistics, Operations Management, Business, or related field, or equivalent experience.
7+ years of progressive experience in distribution, warehouse, or logistics operations.
Experience owning or significantly influencing a P&L or operating budget.
Proven track record using Lean or continuous improvement methods for productivity gains.
Strong command of inventory management practices, including cycle counting and replenishment planning.
Working knowledge of ERP and warehouse management systems, with strong Excel/data analysis skills.
Ability to lead change and communicate effectively at all levels.
Responsibilities
Lead operations for a fast-growing service spare parts business.
Develop and implement a growth transformation plan using Lean principles.
Manage P&L responsibilities and deliver results for the business.
Drive international improvement projects for performance optimization.
Optimize material planning and purchasing of core spare parts in collaboration with Supply Chain.
Oversee transportation and logistics of spare parts, ensuring timely delivery.
Develop and manage customer service organization to enhance service delivery.
Benefits
Health, dental, and vision plans.
401(k) with company matching.
Short- and long-term disability, life, and accidental insurance.
15 PTO days and 11 paid holidays.
Flexible scheduling for work-life balance.
Structured onboarding process for quick acclimatization.
Access to online courses for skill enhancement.
Recognition awards for length of service.
Full Job Description
The Role:
Our service spare parts business is growing fast, and we are looking for a hands-on operations leader to take it to the next level. Based in Monroe, NC and part of our Pedestrian Segment, you will run a high-volume, multi-million-dollar distribution center that keeps our field technicians and service customers up and running across North America.
This is a role for someone who can deliver results today while building the operation for tomorrow. You will own the P&L, lead a Lean transformation, and develop a team that delivers the right part, to the right place, on time, every time. If you want real ownership and room to grow your career, we want to talk to you.
Key Responsibilities:
Key leadership role for our fast-growing service spare parts business.
Strategic acumen to understand the necessary steps to transform the business for tomorrow while responding to the daily demands.
P&L responsibilities in developing and delivering results for this key business
Coach and lead the service parts growth transformation plan using lean principals
Drive and lead international improvement projects to optimize performance re availability, inventory management and costs
In cooperation with Supply Chain function optimize material planning and purchasing of core spare parts
Manage transportation and logistics of spare parts (in cooperation with supply chain org)
Manage sourcing needs for competitor (3'd party) spare parts
Be responsible for picking-/packing, production of spare parts and deliveries are done according to the agreed lead times with the service companies
Be responsible for delivery performance and other Spare Part KPI's are met.
Develop Customer service organization to our service organization
Be responsible for inventory Management both in the spare part center and external warehouses which include cycle count
Oversee cycle counts, stock levels, reorder point levels, and space allocations to accommodate new service parts stocking
Develop and implement quality assurance programs for the department
Oversee the Distribution Services, Warehouse Operations and shipping including box, and cars
Responsible to hire, oversee training, and evaluate capacity needs to meet service parts growth
Direct, evaluate, support and mentor distribution services supervisors
Instruct and advice staff on changes to policies, procedures or working standards through individual counsel and department meetings
Monitor departmental operations workload, productivity, and to ensure 100% on time delivery
Ensures the timely communication of department goals, objectives and organizational activities and initiatives to all to staff
Monitor quality control of all departmental activities
Generate department productivity reports for benchmarking programs
Assist in the preparation of the annual budget
Perform related duties as required; may involve providing direct assistance in material handling activities.
What You Will Need:
Bachelor's degree in Supply Chain, Logistics, Operations Management, Business, or a related field, or equivalent combination of education and experience.
7+ years of progressive experience in distribution, warehouse, or logistics operations,
Experience owning or significantly influencing a P&L or operating budget.
Proven track record using Lean or continuous improvement methods to deliver measurable gains in productivity, quality, and cost.
Strong command of inventory management practices, including cycle counting, replenishment planning, and slotting.
Working knowledge of ERP and warehouse management systems and strong Excel/data analysis skills.
Ability to lead change, hold teams accountable to KPIs, and communicate clearly at all levels.
Preferred
Experience in aftermarket, service parts, or MRO distribution, ideally supporting a field service organization.
Experience in multi-site or international operations within a global company.
ASCM/APICS certification (CPIM or CSCP) and/or Lean Six Sigma Green or Black Belt.
Background in building products, door/entrance systems, or industrial equipment.
What We Offer:
Comprehensive Benefits
Health, dental, and vision plans
401(k) with company matching
Short- and long-term disability, life, and accidental insurance
15 PTO days and 11 paid holidays
Work-Life Balance
Flexible scheduling for when life happens.
Ongoing Training & Recognition
Get up to speed quickly with our structured onboarding process.
Access to online courses to keep your skills sharp and up to date.
Learn from experienced colleagues and industry experts.
Length of Service awards to celebrate your milestones.
About ASSA ABLOY Door Security Solutions
ASSA ABLOY Door Security Solutions is a division of ASSA ABLOY, the global leader in access solutions. The company provides a wide range of door security and safety solutions for commercial and institutional customers. Its products include locks, door closers, exit devices, electromechanical products, and access control systems. ASSA ABLOY Door Security Solutions operates in North America and has manufacturing facilities in the United States and Canada. The company is committed to sustainability and has implemented various initiatives to reduce its environmental impact.
