Position Title: Service Outsource Business Development Leader
Location: Remote - US
Job Summary:
This Service Business Development professional operates across the U.S. and Canada. The position is responsible for driving growth by evaluating business opportunities to optimize a broad-based set of service offerings by understanding target markets, trends, technology, customer needs, and the competitive landscape. To be successful this professional leveraging strategic business acumen, technical expertise, and industry experience to formulate strategies to identify new business opportunities, including managing service agreements and outsourcing solutions to expand our market presence and deliver revenue growth. The position works across the Company's functional teams to define and establish programs, strategies, and tactics for selling the company's services and solutions.
Job Responsibilities:
- Market & Opportunity Research: Analyze industry trends, competitor activities, and customer needs to identify new service opportunities.
- Lead Generation & Prospecting: Source and qualify leads through networking, referrals, and targeted outreach.
- Client & Partner Engagement: Build and maintain strong relationships with existing and potential clients, partners, and industry leaders.
- Service Pipeline Management: Develop and manage a pipeline of service opportunities, from initial contact to contract close.
- Strategic Planning: Create and execute service-specific business development strategies, including market entry plans and growth initiatives.
- Collaboration: Work closely with solution sales team, marketing, operations, and technical teams to align service offerings with market demands.
- Process Improvement: Contribute to improving service delivery processes, technology adoption, and client lifecycle management.
- Compliance & Risk Management: Ensure all business development activities comply with company policies and industry regulations.
- Reporting & Analysis: Track and report on business development metrics, ROI, and market performance
Supervisory Responsibilities: N/A
Competencies (Skills, Knowledge, and Abilities):
- Strong logical reasoning and decision-making skills, with the ability to consider diverse perspectives.
- Understanding of service delivery models and customer lifecycle.
- Proven ability to develop and implement strategic plans.
- Excellent analytical, problem-solving, organizational, and time management skills.
- Strong negotiation and project management abilities.
- Effective communication skills, both written and verbal.
- Ability to understand and follow verbal and written instructions.
- Proficiency in Microsoft Office (Word, PowerPoint, Excel).
- Strong interpersonal and customer relationship skills at the highest levels.
- Ability to work independently and within a team.
Education and Experience:
- Bachelor's degree in engineering, business, or a related field.
- Proven experience in business development, sales, or service delivery in automation equipment markets.
- Experience in developing relationships in medical, pharmaceutical, robotics, parcel/packaging and automation markets.
- Experience managing major accounts preferred.
- Salesforce.com (SFDC) experience is strongly preferred.
Travel:
This position requires extensive travel within the U.S. and Canada.
Physical Requirements:
- Ability to remain stationary for extended periods (75% of the time).
- Ability to type and operate office equipment.
- Ability to move within the office to access files and office machinery.
- Close vision required for computer work and reviewing documents.
- Work performed in a controlled office and manufacturing environment with acceptable noise and dust levels.
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
